I carried out a user import of about 370 people this morning, with a welcome e-mail sent to each of them. A number of users have complained that they didn't know what the e-mail or their subscription were about. On examination, it's turned out that they were sent the generic site joining e-mail that should only be sent when they join the site themselves. The user import took place in two batches. As far as I can tell, it appears that the entire second batch was sent the wrong joining e-mail.

Obviously this is an open source module, and I guess I was playing with fire by not testing it with a full size dummy run first, but I've now annoyed and confused a large chunk of my industry. Sigh.

Comments

evelien’s picture

evelien commented

You will be able to create your own e-mailmessage. When you don't enter anything within these fields, the standard mail will be send out. You've probably forgotten to enter a message during the second batch?

robert castelo’s picture

robert castelo commented
Status: Active » Postponed (maintainer needs more info)

Also there's a checkbox option for 'Send Email' which is off by default, did you enable it?

DanielJohnston’s picture

DanielJohnston commented
Status: Postponed (maintainer needs more info) » Active

Hi,
Thanks for the response. To clarify, when I refer to batches, I mean that the import list was large enough that it stopped halfway through and resumed on the next cron call, at which point the message I'd written and selected to send to imported users was replaced with the generic site joining e-mail.

Hence I set up the import correctly, as the correct e-mail was sent to about half the import list. However, the other half, while they were imported correctly, were sent a generic e-mail. I hope this explains what happened more clearly.

forestmonster’s picture

forestmonster commented
Status: Active » Closed (duplicate)

Daniel & Robert, I believe this is a duplicate of http://drupal.org/node/180791 . We saw the same problem, although in that request a suggested patch was provided that requires your review.