Admin page doesn't open [#253923]

Hello,
I don't know if it has anything to do with my host, because it happened on more then one site I've built using Drupal in different servers, and I'm getting worried, 'cause the only solution I've found yet was to reinstal everything.

The trouble:
After a few days working on my Drupal Site, the Admin page doesn't open anymore. When I click on the Admin link, what appears instead is a blank page, and no code is generated either.
I reported this error on the Drupal-Brasil community and no one seemed to know what was going on or ever heard about a similar problem. And there is no error log on Watchdog, nor in the logs of my Control Panel.

All other pages work, except for the /admin and the /admin/* pages.
The temporary solution I've founded is to backup all I can and build another brand new site (and hope this bug doesn't happen again).
Of course, this makes my work a lot slower!

Thanks for the attention. I hope someone can help me.

Comments

Comment #1

haraldessert commented 2 May 2008 at 15:28

Additional information:
My servers have php5, running on Apache, Linux server. I am working on three different hosts, and noticed this error in all of them.
I'm using Drupal 5.5
I build my own themes in CSS, generally based on a previous Drupal theme (such as Garland or Bluemarine), but I don't think it has anything to do with my themes, as long as I use Garland as my Administrative theme.
No error message is displayed! What appears is just a completely blank page, and no title is shown on the browser.
I usually work on Firefox 2.0, but I test my sites on IE6, IE7 and Safari too. The problem happens in all of them.

Comment #2

haraldessert commented 2 May 2008 at 17:42

Category:

bug

» support

Comment #3

haraldessert commented 16 May 2008 at 18:39

Status:

Active

» Closed (won't fix)

Comment #4

najibx commented 2 September 2008 at 21:37

Status:

Closed (won't fix)

» Active

you have the same problem with me :-( have you check your memory usage?

But in my case, I have no problem with memory, but problem still exist. I have other site, whihc has more modules installed and running on the same codebase. Any modules would conflicted and caused this matter?

Eg. in Safari can’t open the page.
Safari could not open the page “http://igolf.my/admin/build/modules” because the server is not responding

Comment #5

najibx commented 2 September 2008 at 22:02

disable update_status and now I am able to access /admin*

Turning off the module by editing the database directly (phpMyAdmin or whatever) - in the table {system} you change the status to 0 for the update_status

Comment #6

sfks commented 9 September 2008 at 20:35

I have the same problem on Drupal 6.3 and 6.4 . If I enable update_status I can't access admin pages (blank page).

My hosters changes recently the server, maybe have something to do with.

Comment #7

haraldessert commented 14 September 2008 at 03:25

I solved the problema partially by increasing the PHP memory limit.
I do this by inserting the following line in settings.php file:

ini_set('memory_limit', '98M');

Even using heavier modules such as eCommerce (which I was trying to use when it happened) the problem isn't occuring.

At least no so often. Last week it happened in another site of mine, apparently for no reason. I was using no heavy module and the memory limit was set to 98Mb. But now the page that was appearing blank was the Modules List page.
It was only solved by setting up the whole site again.

Still got no answers for that.

Comment #8

odecuas commented 14 November 2008 at 15:50

Hi,

i had similar problem;

I am running winServer 2003
Apache 2.2
PHP 5
MySQL 5

i looked at memory; here is my php.ini memory setting
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;

max_execution_time = 30 ; Maximum execution time of each script, in seconds
max_input_time = 60 ; Maximum amount of time each script may spend parsing request data
;max_input_nesting_level = 64 ; Maximum input variable nesting level
memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)

I dont have an entry for settings.php... Should I?

Interesting thing; i have 3 sites on single Drupal Core install, 2 of the sites i can see the /admin/* pages, but on 1 site, i just get blank page???

help! :D

Comment #9

ainigma32 commented 19 December 2008 at 12:25

Status:

Active

» Postponed (maintainer needs more info)

@odecuas: Please provide some more info. What version Drupal are your running? Are there any errors in Apache's logging?
Do have any contributed modules installed?

- Arie