I have a webform which takes a simple survey with three options and collects some demographic data. The admin copy of the results e-mail is processed correctly except the Subject line doesn't have the [title] filled in however the copy to user bounces because the To: field is also wrong and erroneously has their survey choice in the field. See headers below.

User message

To: St. Kilda v Collingwood
Subject: Form submission from: [title]
X-PHP-Script: www.afana.com/drupal5/index.php for 69.181.194.242
Return-Path: aussiefb@afana.com
Errors-To: aussiefb@afana.com
From: "Australian Football Association of North America"
    <aussiefb@afana.com>
Content-Type: multipart/alternative;
    charset=utf-8;
    boundary="996273d8286c68deb7698049e84c7178"
MIME-Version: 1.0
Content-Transfer-Encoding: 8Bit
X-Mailer: Drupal Webform (PHP/5.2.6)
Sender: aussiefb@afana.com
Reply-To: "Australian Football Association of North America"
    <aussiefb@afana.com>
Message-Id: <E1JsjK5-0003BZ-Hc@web2.idleserv.net>
Date: Sun, 04 May 2008 13:52:33 -0500

Admin copy

Return-path: <aussiefb@afana.com>
Envelope-to: aussiefb@afana.com
Delivery-date: Sun, 04 May 2008 13:52:35 -0500
Received: from afana by web2.idleserv.net with local-bsmtp (Exim 4.68)
	(envelope-from <aussiefb@afana.com>)
	id 1JsjK6-0003Bo-Ak
	for aussiefb@afana.com; Sun, 04 May 2008 13:52:35 -0500
Received: from nobody by web2.idleserv.net with local (Exim 4.68)
	(envelope-from <aussiefb@afana.com>)
	id 1JsjK5-0003Bj-TB
	for aussiefb@afana.com; Sun, 04 May 2008 13:52:34 -0500
To: aussiefb@afana.com
Subject: Form submission from: [title]
X-PHP-Script: www.afana.com/drupal5/index.php for 69.181.194.242
Errors-To: aussiefb@afana.com
From: "Australian Football Association of North America"
    <aussiefb@afana.com>
Content-Type: multipart/alternative;
    charset=utf-8;
    boundary="f2e7295060765b1552da629b8e839c89"
MIME-Version: 1.0
Content-Transfer-Encoding: 8Bit
X-Mailer: Drupal Webform (PHP/5.2.6)
Reply-To: "Australian Football Association of North America"
    <aussiefb@afana.com>
Message-Id: <E1JsjK5-0003Bj-TB@web2.idleserv.net>
Date: Sun, 04 May 2008 13:52:33 -0500

I am on Drupal 5.7/PHP 5.2.6/webform v 1.113.2.70.2.38 2008/04/03

CommentFileSizeAuthor
#8 Edit_component_Your_E_mail_address.jpg162.36 KBrkdesantos
#6 webform submission page.jpg49.3 KBrkdesantos
#6 webform submission page.jpg49.3 KBrkdesantos
#4 webform settings.jpg73 KBrkdesantos

Comments

rkdesantos’s picture

rkdesantos commented
Category: support » bug

Could this be related to: http://drupal.org/node/249580 ?

I'd also note that I upgraded from "Survey". Is it possible that something didn't get converted corrected in the data base?

rkdesantos’s picture

rkdesantos commented

Also see:
http://drupal.org/node/258695
http://drupal.org/node/258506

quicksketch’s picture

quicksketch
he/him
commented

It looks like you might be using the Conditional e-mail recipients incorrectly. Could you describe the configuration of the component you're using as a conditional recipient? The "key" of that field (if it's a select component) needs to be an e-mail address. Right now it looks like it's "St. Kilda v Collingwood".

rkdesantos’s picture

rkdesantos commented
StatusFileSize
new webform settings.jpg73 KB

In the webform in question here are the conditional fields (see attachment):

All the defaults are chosen.

quicksketch’s picture

quicksketch
he/him
commented

If I'm understanding correctly, you're sending out 2 e-mails. One to the administrator using the normal "E-mail to address". The one being sent to the user as a reciept though must be setup as a Conditional recipient correct? Could you provide the configuration for that field as well (node/x/components/edit/x)?

rkdesantos’s picture

rkdesantos commented
StatusFileSize
new webform submission page.jpg49.3 KB
new webform submission page.jpg49.3 KB

What I attached above is all the "conditional" fields I see. The admin goes to the "E-mail to addresss" as you noted. Below that are the three fields for the conditional e-mail. Not sure what else there could be. I've attached the actual page at the link you suggested.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Postponed (maintainer needs more info)

Sigh. This still isn't what I need to help you. I need the configuration of the component that is being used to add a conditional recipient. Not the display of the finished form. Go to node/x/components, click edit on the component that is being used as a conditional e-mail recipient, then describe or screenshot the configuration there.

rkdesantos’s picture

rkdesantos commented
Status: Postponed (maintainer needs more info) » Active
StatusFileSize
new Edit_component_Your_E_mail_address.jpg162.36 KB

OK, I hope this is what you want. The problem with the initial instruction was that "node/x/components/edit/x" confused me. First x=node number therefore I used the node number for the second x, too. What you meant was the component number for the second one. Anyway, see attached.

quicksketch’s picture

quicksketch
he/him
commented

According to you configuration, it looks like you have the wrong component selected as a conditional e-mail recipient. The "Your e-mail address" component should have the "E-mail a submission copy" checkbox ticked, but it does not. Instead, it looks like you have the "Match" component enabled as a conditional e-mail recipient, so when Webform tries to send out an e-mail, it uses their selected value as the e-mail address.

Second, you need to update the [title] token in your subject line to %title. There is an out-standing bug where it was not being replaced, but it has been fixed in the latest version and will be included in the 2.1 version.

rkdesantos’s picture

rkdesantos commented

Thanks,,, fixing the conditional e-mail recipient (now that I understand what was going on) cured that problem. However, the only place I could see to change the [title] to %title was by changing the E-mail subject under Webform mail settings --> E-mail subject and using a "custom setting". However if I use %title there it is ignored, too. So where is that changed? or do I need to patch the module?

quicksketch’s picture

quicksketch
he/him
commented

It's been fixed in the latest version of Webform, but I haven't yet made a new release. You can download the development version if you need the token replacement to work immediate: http://drupal.org/node/214890

I'd probably just type in the title for the time being. I'll roll a new release in the coming weeks.

domesticat’s picture

domesticat commented

Just to toss in a vote, so you know others are interested. I'd very much like to get my hands on a dev version of the 6.x module that has the token replacement patch. That'd be very handy for me.

quicksketch’s picture

quicksketch
he/him
commented

You can always download the latest version of Webform from the release page (click "View all releases" from the project page). http://drupal.org/node/7404/release

Or checkout a copy from CVS. http://cvs.drupal.org/viewvc.py/drupal/contributions/modules/webform

quicksketch’s picture

quicksketch
he/him
commented
Category: bug » support

I'm changing this to a support request, since I think it's a combination of usability errors and bugs that have already been fixed. That gets it out of my bug queue and I can release 2.1 :)

rkdesantos’s picture

rkdesantos commented

For my part, my issues here have been resolved so this may be closed.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Closed (fixed)

Thanks for the followup rkdesantos :)