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SiteGround Hosting v. Ubiquity Hosting
This is an emotional post.
***ADVANCED NOTICE: I am not a Ubiquity Hosting employee, I just do indeed love them this much***
I have developed two sites with Ubiquity Hosting, and one with SiteGround. Even though I was satisfied with Ubiquity the first time around, I wanted to see for my second site how some others would do. I first tried DreamHost, but given their MySQL servers are different from their regular ones, I quickly decided to opt for something else. This led me to SiteGround. Cheap! Great Drupal-friendliness!
Guess what? They suck eggs! They firstly suck eggs because of the labyrinth they call a "help desk", which is this gauntlet of page after page that takes you through "Have you already checked..." questions that scream "for the love of Christ just frickin leave already!" You have to use a microscope to finally find a way to issue a support ticket, at which point you will indeed get a quick answer, but an answer that, for me, was generally a poor one. And don't try calling their 800 number. If you stupidly (this was my fault) leave a message asking them to terminate the service before 30 days (money-back guarantee), you can bet your bottom 84 US dollars that you can kiss those greens bye bye. After I mentioned this to them (they didn't respond to my message), SiteGround reminded me that the terms of service indicated they needed something in writing. So much for old school honor.
Long-story short, SiteGround tried to screw me, yes, but in general they were pricks who answered your questions quickly. If you don't care at all about Customer service, then don't worry about them. I should say, though, that Ubiquity allowed me to configure many critical php values, like max_execution_time, whereas SiteGround did not.
In contrast, Ubiquity hosting guys are these nice 20-something guys in Illinois or somewhere in the Midwest who are never arrogant and talk to you *OVER THE PHONE* quite nicely when you need some support help. Add to this the fact that they offer just as much and their siteworx control panel and all that is an order of magnitude nicer than SiteGround's.
Ok folks, that was that. I hope you don't mind the nastiness. I understand that this business is a low-margin one, and folks have to squeeze every penny. But some (Ubiquity Hosting) manage to do it with panache, while others leave you...uh...crying...:_(