HELP! I installed some modules and then the whole site disappeared!

By Anonymous (not verified) on 19 May 2008 at 13:13 UTC

I installed a couple of modules - namely, YAGM and Relativity, and now my whole site has disappeared. When loading the site in the browser, it just thinks for a bit, then stops on a blank page, no error messages or anything.

I would really, really appreciate it if anyone had any ideas of things I could do to resurrect the site – or is it a goner?
Stupidly, I didn't make a backup before installing the module, so restoring isn't an option.

The address is: http://79.170.40.167/theillustrationgallery.com/

Thanks!

Comments

Error log

yelvington commented 19 May 2008 at 13:32

Look in your server's error log. You are probably out of memory. Remove the folders containing the modules.

Hi yelvington, thanks for

Anonymous (not verified) commented 19 May 2008 at 13:41

Hi yelvington, thanks for your reply.

I've done all that, but it's still not working.

I've deleted the module folders, increased the memory to 64m in php.ini, and checked the server logs – but they don't show up anything at all. Here's a sample:

theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]   adding: theillustrationgallery.com-access_log.1.gz
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]  (deflated 8%)
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]   adding: theillustrationgallery.com-access_log.2.gz
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]  (deflated 8%)
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]   adding: theillustrationgallery.com-access_log.3.gz
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]  (deflated 7%)
theillustrationgallery.com [Mon May 19 14:39:13 2008] [error] [client 82.110.105.8]   adding: theillustrationgallery.com-error_log

Have you got any more thoughts?

Cheers

That doesn't look like a web

gpk commented 19 May 2008 at 14:39

That doesn't look like a web server error log unless I'm mistaken. theillustrationgallery.com-error_log could be, though.

gpk
----
www.alexoria.co.uk

You're right, that wasn't an

Anonymous (not verified) commented 19 May 2008 at 16:29

You're right, that wasn't an error log – I was looking in the wrong place.

Here's the last couple of entries in the actual error log - can you make sense of what's happening?:

web167.extendcp.co.uk [Mon May 19 13:43:54 2008] [error] [client 79.170.40.31] PHP Fatal error:  Out of memory (allocated 31719424) (tried to allocate 2257678 bytes) in /home/sites/theillustrationgallery.com/public_html/includes/bootstrap.inc on line 631
web167.extendcp.co.uk [Mon May 19 13:43:54 2008] [error] [client 79.170.40.31] query: INSERT INTO watchdog (uid, type, message, severity, link, location, referer, hostname, timestamp) VALUES (0, &#039;php&#039;, &#039;&lt;em&gt;Table &amp;amp;#039;sessions&amp;amp;#039; was not locked with LOCK TABLES\\nquery: SELECT sid FROM sessions WHERE sid = &amp;amp;#039;88uqg9jrdvopo3i0ct8e57smu3&amp;amp;#039;&lt;/em&gt; in &lt;em&gt;/home/sites/theillustrationgallery.com/public_html/includes/database.mysql.inc&lt;/em&gt; on line &lt;em&gt;172&lt;/em&gt;.&#039;, 2, &#039;&#039;, &#039;http://web167.extendcp.co.uk/theillustrationgallery.com/&#039;, &#039;&#039;, &#039;79.170.40.31&#039;, 1211201034) in /home/sites/theillustrationgallery.com/public_html/includes/database.mysql.inc on line 172
web167.extendcp.co.uk [Mon May 19 13:43:54 2008] [error] [client 79.170.40.31] query: INSERT INTO watchdog (uid, type, message, severity, link, location, referer, hostname, timestamp) VALUES (0, &#039;php&#039;, &#039;&lt;em&gt;Table &amp;amp;#039;sessions&amp;amp;#039; was not locked with LOCK TABLES\\nquery: INSERT INTO sessions (sid, uid, cache, hostname, session, timestamp) VALUES (&amp;amp;#039;88uqg9jrdvopo3i0ct8e57smu3&amp;amp;#039;, 0, 0, &amp;amp;#039;79.170.40.31&amp;amp;#039;, &amp;amp;#039;&amp;amp;#039;, 1211201034)&lt;/em&gt; in &lt;em&gt;/home/sites/theillustrationgallery.com/public_html/includes/database.mysql.inc&lt;/em&gt; on line &lt;em&gt;172&lt;/em&gt;.&#039;, 2, &#039;&#039;, &#039;http://web167.extendcp.co.uk/theillustrationgallery.com/&#039;, &#039;&#039;, &#039;79.170.40.31&#039;, 1211201034) in /home/sites/theillustrationgallery.com/public_html/includes/database.mysql.inc on line 172

Thanks!