Mollom is fantastic at identifying spam, however the captcha image it presents is a hard to read even for humans. The offending letters seem to mostly be 'E', 'F', and 'L'. They get easily confused with the lines behind them making it hard to choose.

I've had trouble myself with them and looking at the logs I've noticed that legit users (authenticated) have not been able to post their comments because of the captcha. I've since enabled authenticated users to be able to post without checking, but I think the captcha image can be tweaked a little.

Thanks,

Comments

BioALIEN’s picture

BioALIEN commented
Version: 5.x-1.3 » 6.x-1.x-dev
Component: User interface » Code
Priority: Normal » Critical

I have another approach to fixing this issue, as well as fix my gripe with the module. Mollom captchas have a URL link to the mollom.com website - this is Not Good (tm). If Dries wants to raise awareness for his service, he can leave the Mollom website mentioned on the ALT and TITLE tags for the captcha but having also a URL is over kill.

I propose we remove the link to mollom.com and instead make clicking on the captcha image refresh or generates a new captcha. If the user has problems reading a captcha, click it and it'll generate a new one.

This solves this issue as well as make the entire captcha system more usable.

scoutbaker’s picture

scoutbaker commented

+1 for BioALIEN's suggestion.

dries’s picture

dries commented

Looks like a reasonable suggestion. :-)

dries’s picture

dries commented
Status: Active » Fixed

We implemented a number of these simplifications on the backend.

dries’s picture

dries commented

We fixed this in the backend.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.