I had installed an earlier version of drupal not so long ago and everything worked. All of the sudden I went to the admin section and it was a white page. I tried upping PHP memory etc...

So I tried removing the database and the drupal install completely. And reinstalled, the administer page was completely white again, so I tried uninstalling and reinstalled 2 more times. Same problem. I finally got back to trying it again today cause I need to get it up and running soon. Just installed the latest version and the administer page is white still.

Any ideas? I don't understand because modules would not be installed yet right?

Comments

vm’s picture

how did you try and adjust the memory limit ?
have you done a phpinfo() afterwards to insure that the change took effect ?

Drupal 6 requires 16 M of memory where Drupal 5 only needed 8 M. Most share4d hosts default to 8M so you very well could be over the limit.

beyond that white pages are apache errors, have you checked your apache/http error logs for the error being thrown ?

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retoid’s picture

I tried these 3 methods.

* memory_limit = 12M to your php.ini file (recommended, if you have access)
* php_value memory_limit 12M to your .htaccess file in the Drupal root
* ini_set('memory_limit', '12M'); to your sites/default/settings.php file

However, I am not able to write over or delete the sites/default/settings.php
An adding php_value memory_limit 12M to my .htaccess gives me a server error.

I tried up to 32mb.

retoid’s picture

retried up to 512mb. Did not work.

vm’s picture

are you suire that the memory limit is actually changing ?

phpinfo(); tells you this. Not all sites can be overridden in those three ways as some hosts don't allow the defaults to be changed.

_____________________________________________________________________
My posts & comments are usually dripping with sarcasm.
If you ask nicely I'll give you a towel : )

jrodrigomor’s picture

Hello. I'm from Brazil and i have the same problem. I set the php memory limit to 24MB. Maybe the problem is with the Drupal 6.2 version.
* sorry for my english

ehart’s picture

Same problem; my memory_limit is set to 128M, verified by phpinfo()

styro’s picture

While PHP running out of memory is a relatively common cause for internal server errors (ie HTTP 500 errors which can announce themselves as a blank page if your site is configured to not send errors back to the browser), they aren't the only cause. There are thousands of potential ways a web server could trigger an internal server error (most are specific to actual server configurations).

You need to look in the web server error logs to find out what the actual problem is (VeryMisunderstood already suggested this in the first reply). By itself the "white screen" symptom is no more useful for troubleshooting than "it broke".

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Anton
New to Drupal? | Troubleshooting FAQ
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retoid’s picture

Thank you,

I spoke with my host and they upped the PHP limit, but did not make a difference. I replied asking about apache error logs. We'll see what they say.

retoid’s picture

Ugh, my host is starting to piss me off. I've had several problems with common php and their servers.

Can anyone suggest a good solid host that handles drupal and related very well?

HotDrupal.com’s picture

You're welcome to give us a shot,

Steve
HotDrupal.com

styro’s picture

will give you some way to read your own error logs - they are important for both getting and keeping a site running.

As for recommendations, sorry I don't use any hosting - our Drupal site runs on one of our own servers.

--
Anton
New to Drupal? | Troubleshooting FAQ
Example knowledge base built with Drupal

retoid’s picture

I am currently using Lunarpages.com they offer a lot for the price, but I've had some problems with common php.
Not sure where to view those specific logs.

vm’s picture

they are typically one level up from the public root

_____________________________________________________________________
My posts & comments are usually dripping with sarcasm.
If you ask nicely I'll give you a towel : )