FLV stopped working after update

cinemasaville - June 10, 2008 - 00:09
Project:Shadowbox
Version:6.x-1.x-dev
Component:Code
Category:support request
Priority:normal
Assigned:Unassigned
Status:closed
Description

Hi, I too am having the same issue those other 2 seemed to have in that once I upgraded it has ceased to work. My entire sight is based on this technology, so this has really put me in a tizzy. Any ideas of what to do? Perhaps you can put the other version back.

Thanks!

Jeremy
www.cinemasaville.com

#1

psynaptic - June 10, 2008 - 00:35
Status:active» active (needs more info)

You've provided no information for me to be able to help you.

Also, both Shadowbox 5.x-1.x-dev and 6.x-1.x-dev are development versions! They are going to be changing significantly during the next few weeks. Until there is a stable release I would *not* advise using it on a production site! Unless, of course, you know what you are doing and are able to contribute to development.

A few spot checks you could make:

- What version of Shadowbox (the module) are you using?
- Check admin/reports/status for confirmation that the Shadowbox distribution is installed correctly.
- Check your apache error_log to see if there is anything in there that could point you to the error.

#2

cinemasaville - June 10, 2008 - 00:40

I'm using the very latest version posted here. It's definitely installed correctly, now I've noticed it's working when opening external sites, but the flvs are not playing as they did before. I haven't altered the code at all. The only variable is the new version of Shadowbox.

Thanks for your help.

And yes, I understand it's a dev version, but it was working perfectly before so I figured we were good to go.

Best,

Jeremy

#3

psynaptic - June 10, 2008 - 00:53

That gives you a hint that the FLV player is not there.. check the location of it on the filesystem.

Someone else was having an issue with this since at first I told people to download the Shadowbox 'code-only' distribution but then changed to 'full' because the first doesn't have the FLV player. Make sure the FLV player is at sites/all/modules/shadowbox/shadowbox/flvplayer.swf and check the settings for shadowbox in the admin interface.

#4

cinemasaville - June 10, 2008 - 00:59

Well done. It was all in the settings. Thank you so much. Great customer support. A+ Outstanding. Please head to my site for a laugh or 2 on me.

Thanks,

Jeremy

#5

cinemasaville - June 10, 2008 - 01:02
Title:Shadowbox also not working after upgrade» Fixed
Status:active (needs more info)» fixed

#6

psynaptic - June 10, 2008 - 09:13
Title:Fixed» FLV stopped working after update

#7

Anonymous (not verified) - June 24, 2008 - 09:22
Status:fixed» closed

Automatically closed -- issue fixed for two weeks with no activity.

 
 

Drupal is a registered trademark of Dries Buytaert.