Hi,
I have the following problem with FCKeditor. One of my Authors cant see the FCKeditor. All others can and she has the same usergroups as all the others that are allowed to see FCKeditor. Iam using the latest Versions of the module and the editor. She ist using Windows 2000 with Firefox 1.5.
I have no clue why it doesnt show up on her machine. Please help me.

Comments

wwalc’s picture

wwalc commented

Could you check what HTTP_USER_AGENT string her Firefox returns? Perhaps she's having some strange antivirus software or is behind some firewall that changes HTTP_USER_AGENT value. Maybe she's using some alpha version of Firefox 1.5?

Here's the compatibility list: http://docs.fckeditor.net/FCKeditor_2.x/Users_Guide/Compatibility
FCKeditor uses HTTP_USER_AGENT to detect compatible browser, in the latest FCKeditor 2.6.1 function FCKeditor_IsCompatibleBrowser() is used to do that. You can find this function in modules\fckeditor\fckeditor\fckeditor_php5.php.

Jorrit’s picture

Jorrit commented
Status: Active » Postponed (maintainer needs more info)
dfrechen’s picture

dfrechen commented
Status: Postponed (maintainer needs more info) » Fixed

Oh yes... i told her to check her browser version again. It was indeed some strange alpha version of firefox. After upgrading to a newer version it works on her pc now. Thanks for the help!

Anonymous’s picture

Anonymous (not verified) commented
Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.