Hi,

When we create a ticket in STORM, the 'priority' settings (low, normal, high, urgent) is not displaying properly. It shows the same value that we have set to the 'status' settings (inserted, in progress, on hold, completed).

regards,
Jivmuk

CommentFileSizeAuthor
#2 strom_tickets_screenshot.PNG36.46 KBjivmuk

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Roberto Gerola’s picture

Roberto Gerola commented

> is not displaying properly
On the form ? Just checked both my code and tested on the demo online.
It is working correctly for me.

Could you provide a screenshot ?

Thanks

jivmuk’s picture

jivmuk commented
StatusFileSize
new strom_tickets_screenshot.PNG36.46 KB

Thanks for the reply. Here is the screenshot...wonder why it is so in my case though...

Roberto Gerola’s picture

Roberto Gerola commented

Thanks.

Found and fixed. Just committed to cvs.
In file stormticket.theme.inc, line :

line 25 must be :
storm_icon('priority_'. $ticket->ticketpriority, $ticket->ticketpriority),

P.S. : Install the icons package :
http://www.speedtech.it/storm-book/installation

Roberto Gerola’s picture

Roberto Gerola commented
Status: Active » Fixed
jivmuk’s picture

jivmuk commented

Thank you very much!!! Wow! that was lightning speed! You fixed it!!!

Anonymous’s picture

Anonymous (not verified) commented
Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.