When posting a comment or new forum topict on a "Listhandler forum" the post gets send to the list and posted in the forum.
Then when the email lands on the listserv, mailhandler picks it up from my inbox and listhandler post it as a duplicate on the forum.

Is this normal or is there a configuration setting that I missed?

Thank you.

Comments

philipnet’s picture

philipnet commented
Assigned: Unassigned » philipnet

Can you post the headers of the email sent out by the mailing list software?

It should include a special entry that stops Listhandler from reprocessing the email.
My first thought is: is the mailing list software stripping that line when it sends the email out?

Ta.

P.

pcs305’s picture

pcs305 commented

I PM'd you with the headers.

Thanks for looking at that.

Ian

philipnet’s picture

philipnet commented

Hi Ian,

There's two places it can screw up:
1. Generating the email
2. Processing the returned email

The big key (and it's best if we can get this to work) is the Message-ID header.
In the returned email it is:

Message-ID:
<listhandler=2&site=www.cicsworld.com&nid=878&pid=0&cid=&uid=3&tid=&dd8eb9f23fbd362da0e3f4e70b878c16@www.cicsworld.com>

You should be able to find that Message-ID in the table {listhandler} in the msgid column.
Can you confirm that?

If not, can you find dd8eb9f23fbd362da0e3f4e70b878c16 in any msgid row?

I also note that there is no topic ID tid=&
Can you ensure that MailHandler is correctly configured and has the relevant
tid: <n>
entry set for the list?

Can you tell me what the tid is for the forum?

Ta.

P.

philipnet’s picture

philipnet commented
Status: Active » Closed (fixed)

Dear Ian,

I'm closing this issue as there hasn't been any response for over a month.

If this is still a problem then re-open it and let me know the answers to my questions.

Thanks.

P.