Infinite redirects / reloading loop
| Project: | Drupal |
| Version: | 6.2 |
| Component: | node system |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active (needs more info) |
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Sometimes, when I try accessing "http://www.example.com/admin/reports/updates", Firefox tells me the page had an an infinite redirecting loop error, so it stopped trying. On the other hand, trying to access the same page as "http://www.example.com/admin/reports/updates/" (notice the additional slash) use to work in those circumstances. And as far as I know, other administration nodes behave correctly.
As the website I have isn't a production one, and has nothing important in it (mostly "lorem ipsum" and other random texts placeholders), I think this is a good opportunity to help you guys discover and fix this bug. Just tell me what you need (from specific details to database dumps) and I'll provide it.
PS.: I've also noticed this happening with the front page, but it's rarer.
#1
Since you're the one with the problem then you will have to debug it. I'm guessing that it is more a configuration issue with your web server or perhaps you have a directory or file named admin/reports/update. I'm moving the category since you haven't given proof of a bug.
What is the makeup of your server?
What web server are you using?
What database are you using?
What versions of server software are you using?
#2
Thanks for the reply. Please understand I'm not a programmer, I don't know PHP, I'm pretty much a newbie in Drupal matters, and English isn't my primary language, so you'll have to forgive me for, well, misunderstandings. :-) In fact, I most certainly don't know the specific terminology you guys are used to, so I'll probably call things the wrong way, and I really hope you can point me in the correct direction.
Anyway, here are the answers:
a) I'm guessing that it is more a configuration issue with your web server
I don't think so. I know other member of this ISP that run Drupal installations, and they say it works perfectly for them.
b) or perhaps you have a directory or file named admin/reports/update.
No, I've just rechecked and there's no "admin" directory, just the normal Drupal directories.
c) What is the makeup of your server?
Sorry, I'm not sure I understood the question. By "makeup" do you mean the OS? If so, the ISP runs FreeBSD 6.
d) What web server are you using?
Apache 1.3
e) What database are you using?
MySQL 5.0.45
f) What versions of server software are you using?
Do you mean which PHP version? If so, it's 5.2.6.
g) You didn't ask for this, but I figure I should have provided this information already, sorry for me forgetting it:
I have these standard modules enabled:
- Color
- Comment
- Content translation
- Database logging
- Forum
- Help
- Locale
- Menu
- Path
- Profile
- Statistics
- Taxonomy
- Tracker
- Trigger
- Update status
- Upload
And these optional ones installed, enabled and in use:
- Advanced help
- BBCode
- CAPTCHA
- DHTML Menus
- External Links
- Footnotes
- Get Content Type
- Pathauto
- Persistent Login
- Printer-friendly pages (core)
- reCAPTCHA
- String Overrides
- System Module
- Token
- Token actions
- Util
Plus, I've disabled all forms of caching and compression, so that I'm sure they're not interfering with modules behavior.
What additional information can I provide?
#3
Your response here indicates even further a configuration issue or perhaps a bug in one of your installed contrib modules. Are all of the contrib modules up to DRUPAL-6 standards? Are you using any -dev versions of those modules? Try disabling modules to see if the problem goes away.
#4
HI alexgieg ,
I got the same problem when trying with php 4.4.8. And when i upgraded to php 5.2.6 it worked. You may better double check your php version (may be with phpinfo()).
Thanks
Dimuthu