After installing this module and adding my info to it's configuration page, still the Status in the GA interface says "Waiting for Data". I have many other sites with GA and typically within a few minutes after adding the code this message will change to "Receiving Data". For this it's been over 24 hours.

Here's is the last line of code before the tag at the bottom of my Drupal site:

_uacct = "UA-634902-28";urchinTracker();

And here is my account number that Google provides on the tracking code page (I'm using the legacy tracking code):
_uacct = "UA-634902-28";

So why won't GA receive the data ? Any tips are appreciated.

Comments

Roar-1’s picture

Roar-1 commented

That last line of code before the body tag at the bottom of my site is (it got filtered above, my bad): 

<script type="text/javascript">_uacct = "UA-634902-28";urchinTracker();</script>
hass’s picture

hass commented
Status: Active » Postponed (maintainer needs more info)

This looks perfectly valid and should work well... Please wait some hours and report again. Otherwise check with "Firebug" if urchinTracker() fires the tracking URL to Google... a URL to your site would be helpful, too.

Aside - you shouldn't use urchin.js on new sites... as it's deprecated.

Roar-1’s picture

Roar-1 commented

The site in question is:

http://nintega.com

Now it's been almost 48 hours and still the same "Waiting for Data". I installed Firebug but not quite sure how to monitor the urchinTracker(). I prefer to use the legacy urchin.js at this point.

Thanks for the assistance, looking forward to resolving it.

hass’s picture

hass commented

All seems working as expected. Please triple check your GA account number... you can see in Firebug under "network" that the urchin.js is downloaded successfully and then the http://www.google-analytics.com/__utm.gif URL is "posted" back to Google with all the data. I have no good idea what should be wrong except the account number or something I don't know...

Additional "Fiddler" shows me the same with IE.

Roar-1’s picture

Roar-1 commented

It seems to be collecting data now, as traffic is showing in Analytics, but for whatever reason in the GA list of sites, Nintega is the only one that says "Tracking Installed - Check Status / Waiting for Data". Not a big issues since it seems traffic is being reported but I've never seen a site stuck permanently on "Waiting for Data" in the status.

hass’s picture

hass commented
Status: Postponed (maintainer needs more info) » Fixed

Report this to Google, please.

NeoID’s picture

NeoID commented
Status: Fixed » Active

I have the same problems and have waited for over a week...
The data is collected, but I still get the message: "Waiting for Data".

The site in question: www.idmedia.no

hass’s picture

hass commented
Status: Active » Fixed

Your site and the GA module works well, too. Please file a support request directly to Google.

Anonymous’s picture

Anonymous (not verified) commented
Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.