I've tried to configure this so it's possible to answer questions but I get multiple errors in multiple places.

I have Drupal 6.3, FAQ 6.x-1.7, and FAQ_Ask 6.x-1.2. I have the "Unanswered Questions" and "Ask A Question" blocks enabled.

When I click on the Ask A Question menu item under Admin I get:

* Currently, there are no categories defined. Please go to the settings page to configure this module.
* Currently, there are no categories defined. Please go to the settings page to configure this module.

When I go to either of the settings page links I get:

* No vocabularies or terms were found for the "faq" content type . Please go to the Categories page to update your vocabulary.
* Currently, there are no categories defined. Please go to the settings page to configure this module.

Clicking on the Categories link takes me to the Taxonomy page where I get:

Currently, there are no categories defined. Please go to the settings page to configure this module.

But I have 3 items of type FAQ configured. Not sure what's wrong here. This link always goes to the Taxonomy page.

If I instead click on the second link ("settings page") it just reloads the page it's on.

All of my authenticated users have the "answer question" permission enabled.

Obviously something's misconfigured, but I have no idea what. The errors as presented seem unfixable.

Comments

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Status: Active » Postponed (maintainer needs more info)

Please make sure there are actually terms defined in the selected vocabularies.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented

See also #281062: Error on Experts Page not making any sense

wretched sinner - saved by grace’s picture

wretched sinner - saved by grace commented

Hi,

I also ran into this problem. What I noticed was that I could not have a Taxonomy that had Multiple Select enabled. I had two Vocabularies assigned to FAQ Pages, one of which was for categorisation, and a second to 'tag' the content to a specific list of terms. This second Vocabulary had "Multiple Select" enabled. Removing the FAQ page from this Vocabulary solved the error.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Status: Postponed (maintainer needs more info) » Closed (fixed)
jimtobias’s picture

jimtobias commented

Is it true that you cannot use this module if any of the vocabularies have "multiple select"? That would kill it for me.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented

It was true, but may not be with the latest version. However, the old checks may still be there.

jimtobias’s picture

jimtobias commented

I'm using 6.x-1.2. I'm not sure what you mean by "the old checks may still be there". I find that I have to disable the module, make sure there are no vocabularies with "multiple select" checked, re-enable the module, do all the proper admin, and only then can I go back and make vocabularies capable of "multiple select". If I don't do things in that order I cannot complete admin of the module -- I keep getting the "Currently, there are no categories defined..." error message.

That's my experience, anyway; perhaps I'm doing something wrong.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented

There was code to check for multiple selection; it may still be there. Right now my PC is dead, so I can't check. At any rate, this feature would only be in 6.x-2.0-alpha1 or 6.x-2.x-dev.