I'm installing Drupal on a GoDaddy Deluxe hosting account, but I'm having an issue that's driving me nuts. I can't access expandable menus, such Input Format, Revision Information, etc when I try to create/edit pages. The Color Picker doesn't work, and I can't drag and drop blocks, menu items, etc. After using the GoDaddy Connection to install a few times, I tried doing a manual install and couldn't expand the Advanced Options portion of the database setup.

The menus that should expand just display as plain text. I've looked through the forums and have seen similar issues, but this happens right off the bat, with no modifications, extra modules, anything. I've tried switching themes, but that doesn't help. Java is installed on my GoDaddy server, and GoDaddy says both Java and Drupal are installed correctly.

I have this problem both with the Drupal 6.2 that GoDaddy offers, and Drupal 6.4 that I download and install myself.

Does anyone have any ideas? This is really ticking me off, especially since I set up a test system and that worked perfectly.

Comments

jaymz462’s picture

I also should've mentioned that Drupal is running on Linux with Apache.

neocary’s picture

Godaddy support is telling me that do not support 6.4.

jaymz462’s picture

Thanks for the reply neocary. However, I still have the same problem with version 6.2, which is installed by GoDaddy.

neocary’s picture

I think it is supported but I just got a bad CSR. Currently my problem is after upload the files into the root and fix the php issue i get the following instead of the start of the instal. I am godaddy with free hosting so i have the banner. I was told that this would not be a problem to install drupal yet now it seems to be. Any help would really be appreciated as I have been trying to configure this four hours

Warning: Cannot modify header information - headers already sent by

jaymz462’s picture

OK, the problem seems to be that all the needed javascripts aren't executing properly. If I make a new, non Drupal page that uses javascript it works fine.

What the heck is going on?

danepowell’s picture

Do you have Javascript Optimization enabled on the performance configuration page? If so try disabling it. It seems to cause this problem, especially when combined with TinyMCE.

See http://drupal.org/node/243662

ajlowndes’s picture

I am having the same issue here - drupal 6.13 on a godaddy shared hosting account (not deluxe though). everything else seems to work properly, but everything javascript just bites the dust. I have tried clean installs of drupal straight from godaddy, clean installs by installing myself and configuring, my pre-customized install from localhost (which i've been working on for months) etc. all exhibit the same behavior. the issue is messing with my modules as well because they use javascript.

tell me, did you ever get a solution to this? I have seen a couple of posts regarding similar issues, but yours is the only one that hits it right on the head.

java optimization is already off, tried turning it on, nothing, then off, nothing. cleared cache etc. nothing.

and yes, javascript on my browser is turned on - the localhost copy of the same site works perfectly in a seperate tab anyway

danepowell’s picture

Are you able to view the source for a hosted page and make sure that it exactly matches your localhost version? If so, then make sure that you can load the JS files included by the hosted page, and make sure that their source also matches your localhost versions. My guess is that this is a path issue or a permissions issue.

ajlowndes’s picture

the problem in the end is with previewdns - somehow it doesn't support jquery.
here's the solution
https://forum.hostingmetropolis.com/user/Discussion.aspx?id=163532

...but if you want to view the site before it goes live on multiple computers then you have to change the /etc/hosts file in each one. problem.