Indeed, in the profile page, where the user can choose an avatar, the problem is the fact that when you want to pass from one page to another (clicking the next item or page 2 item), the page doesn't appear, it's completely blocked. But, when you type directly the web link http:// ..., it is ok.
Thanks

Comments

stella’s picture

stella commented
Status: Active » Postponed (maintainer needs more info)

Any chance I can get access to your site to see this happening? Does it happen in all browsers? Which ones have you tried?

Do any errors appear in the Firefox Error Console (under Tools menu)? Does it happen on both the profile edit page and the "manage avatars" config page?

Cheers,
Stella

skizzo’s picture

skizzo commented

In my D5 installation the recommended jquery_update (5.x-1.0) resulted in the
problem described above. Moving to the latest jquery_update (5.x-2.0) fixed it.
I see that for D6 only jquery_update version 1 is available (6.x-1.1)
Maybe that explains the problem?

stella’s picture

stella commented

jquery update isn't required for the Drupal 6 version of avatar selection.

ideal93’s picture

ideal93 commented

Hello stella, first, thank you for this module.
"Any chance I can get access to your site to see this happening?"
My site is under development, I have not placed it on the net yet.

"Does it happen in all browsers? Which ones have you tried?"
I have only tried with internet explorer 7.

"Do any errors appear in the Firefox Error Console (under Tools menu)?"
When I click on the next item, all is blocked, and I have to switch off my computer. ( like an infinite process which is launched.)

" Does it happen on both the profile edit page and the "manage avatars" config page?"
Yes on both. The problem is when you click on the items ( 1 2 3 4 ... or next ).

stella’s picture

stella commented

What are your avatar selection settings? Also how many avatars do you have? How many per page and how many pages typically?

I've just tried it on IE7 on my test site. I only have 15 avatars (5 per page) and it works fine. There's a small delay while the next page of avatars is being fetched, but it does work.

Cheers,
Stella

ideal93’s picture

ideal93 commented

hello stella, thank you for your rapidity.
I have thirty avatars on the first page, thirty on the second page also.
I don't know if it's the problem.
thanks

ideal93’s picture

ideal93 commented

I have changed the settings with 15 avatars per page, but I have still the same problem. Paradoxically, when I write the url directly to go to another page, it works. But, when I click on the item to pass to another page it doesn't work. In the settings, I have checked nothing.
Thanks

stella’s picture

stella commented
Status: Postponed (maintainer needs more info) » Active

Have you tried waiting to see if the page eventually recovers / updates?

Since I can't access the site and can't reproduce it on my own site, I'm not sure I can do much more. I am going to add lots more avatars to my test site to see if that will trigger it, maybe that'll work. However, in the meantime you might be able to investigate it further. There are a couple of IE addons you can get to help you debug javascript. They're called Debug Bar and IE Web Developer 2. If you install these, they might point out a line in the code that is failing.

I'll try my site with more avatars and maybe I'll be able to reproduce it. If not, there's not much more I can do without seeing the site itself. Sorry.

Cheers,
Stella

stella’s picture

stella commented

I've uploaded some more avatars. I now have 250 with 15 appearing on each page and it works fine both in FF3 and IE7. Again there's a small delay when navigating through the pages (~ 1 sec) but it hasn't increased with the larger number of avatars.

Have you found any errors with those IE addons? Have you tried it in Firefox?

I'm thinking it may be specific to your install. There might be a conflict with another module perhaps? If this was Drupal 5, I'd say you hadn't installed jquery update correctly, but this is Drupal 6 and that module isn't needed.

Without seeing the site, and without any error messages, I'm not sure if there's much more I can do to help you debug.

Cheers,
Stella

ideal93’s picture

ideal93 commented

I really understand your point of view stella. As you told me, I have installed the debug bar for IE7. The problem is that when I click on the item, all is blocked, and I have to stop the internet explorer process; and when I go to the debug bar, there's no error logs (I don't know how to have archives of the past logs). I have not tested this with firefox. Maybe there's a conflict with another module or maybe it's only on my side.
Thanks a lot, I will investigate more about this with your advices and I will give you feedbacks. I hope other users will give us other feedbacks.
Thanks stella.

stella’s picture

stella commented

ideal93: is this still an issue for you? Did you manage to get it working?

stella’s picture

stella commented
Status: Active » Closed (won't fix)

Marking as "won't fix" since no further feedback received. Please feel free to re-open this if it's still an issue.

Cheers,
Stella