Closed (won't fix)
Project:
Webform
Version:
5.x-2.4
Component:
Code
Priority:
Normal
Category:
Bug report
Assigned:
Unassigned
Reporter:
Created:
21 Aug 2008 at 08:21 UTC
Updated:
10 Feb 2010 at 08:17 UTC
I'm using module for multipage-forms and having problems with user not beeing transmitted to the next page.
Anonymous or authenticated user has submitted form for dozens of times and then suddenly user can't go on from first page. Tried with Firefox and IE (fresh ones), tried with four separate webforms on one site. Number of submissions per user is not limited in any of these forms.
Comments
Comment #1
quicksketchAre you using cookie tracking on your site (configured at admin/settings/webform)? We recently discovered a critical bug that would cause such behavior, see #304282: Cookie tracking prevents any new submissions. When the 2.2 version come out (pretty soon now), please try it out and see if the problem has been corrected.
Comment #2
rpsuWe're not using cookie tracking so I guess it is not the case. We are having a such intensive use for webform-form probably no sooner than 8 months (where one user submits form a couple of hundres of times).
Back in August I found a way to go round this problem by copying these webforms and removing page-breaks. Submitting a one-page form was not a problem, just getting to a next page from page one.
I'll update webform and see if it helps, but most probably I'll be able to test this again next summer at the same intensity as I did this summer.
Comment #3
rpsuI'm using webform module for another matter as well and found out the same submitting-form-does-not-advance-to-the-next-page -problem.
It appears like problem has something to do with user having previous submissions. Downloading results and clearing form results in the site "resets" problem and user can submit more results after that.
I submitted appr. 10 submissions my self and was not able to advance to the page two. Changing to another browser helped for a while, but not permanently.
For a user point of view it seems like webform gets a certain amount of memory and when it gets filled with submissions he/she can not advance anymore. NOTE: if I remove pagebreaks, user (ie. my self) can submit the form - so problem has something to do with page breaks.
Comment #4
rpsuprevious comment is based on webform 5.x-2.3
Comment #5
quicksketchDuplicate of #244183: have to click submit or nextpage twice to advance.
Comment #6
quicksketchComment #7
rpsuquicksketch, this is a bit different than #244183: have to click submit or nextpage twice to advance since:
I'm not using page cache (www.domain.com/admin/settings/performance), so it is not the issue. I'm using long (3-4 pages) and short (1 page, no pagebreaks) forms and only long ones have this issue.
How can I test this for you to isolate problem more accurate?
Comment #8
quicksketchUnless this problem affects the Drupal 6 version of the module, this will stay broken if it's not corrected already. I haven't used Drupal 5 in 2 years, it's time to upgrade.