I really do my best, as of my really not youngest and good skilled capabilities in CMS, to spend hours jumping from
one post to another to get that so called overview of Drupal Core and all about is related and am sad to encounter
so many postings without an answer.

Something should be done in regard.
Here a list of what I have found :

Forum Before you start Post with reply 0 = 483 Latest 4 years 27 weeks ago
Forum Installing Drupal Post with reply 0 = 1664 Latest 6 years 5 weeks ago
Forum Upgrading Drupal Post with reply 0 = 558 Latest 4 years 25 weeks ago
Forum Post Installation Post with reply 0 = 15342 Latest 4 years 29 weeks ago
Forum Converting to Drupal Post with reply 0 = 258 Latest 4 years 25 weeks ago
Forum Module development Post with reply 0 = 4333 Latest 5 years 33 weeks ago
Forum Theme developmet Post with reply 0 = 1826 Latest 5 years 25 weeks ago
Forum Translations Post with reply 0 = 229 Latest 4 years 42 weeks ago

a TOTAL of 24.693 posting with replies = 0

Cheers

Comments

dman’s picture

dman commented

So that works out to be 1 in 10 posts don't get an answer.
Or ... 9/10 do :-)

But it's probably true that the odds are getting slowly worse over the years as more untrained people join up, and the modules/tasks get more complicated.

I often see that dead posts are Extremely badly named

A bunch of other ones I simply don't know the answer to and I don't think it's much help to add a comment saying "Sorry, I don't know" ...

But so ... if you think that a 90% response rate is a problem, what would you propose to do about this?

Wolfflow’s picture

Wolfflow commented

My two cent on that (post without answers):

1. Do we need to still have archived this posts? and if Yes Why?
2. Is there any utility in showing this posts (posted/opened/marked with very old, acient date) in Forums?

Suggestions:

1. Move this postings to another Container, if we have any need to still archive those!
2. Make a standard moving Action after a period of Time (to establish) I suggest 1 Week?

Motivation/Possible Explanations:

1. Are we sure that the Authors of this posting will even come back after Years and take a look
if they have got an answer?

2. Is not much more the case that maybe 50% of the Authors did already repost and remoderate their Query
or Subjects they wanted an answwer for?

3. Is this fact showing that on Drupal.org is something that is not well organised?

Wolfflow’s picture

Wolfflow commented
Priority: Critical » Normal
Status: Active » Closed (won't fix)

Change status to = "won't fix" and priority to "normal", due to ignored issue or this task is (I guess) discussed/managed/handled in other issues/projects/redesign plans on going on drupal.org.

Feel free to reopen/change status if I'm wrong

ReedCorbett’s picture

ReedCorbett commented

What I cant stand is someone will ask a question and then come back 5 minutes later and say, "Oh nevermind, I figured it out. I didnt do something right" and then never post up what they did to fix it. I search for problems that I have pretty good up here and when I find someone that had the same problem I do, and fixes it themselves and dont explain what they did makes me pretty upset. So then I have to make a new post asking the same question.

And if you ask a question and someone solves if for you, let everybody know that their solution worked so we can stop thumbing through irrelevant posts to find a fix to our problem

Wolfflow’s picture

Wolfflow commented

Dear @ReedCorbett as any other Visitor and now as a Drupal Member I want to focus that it looks really bad if we still let unanswered post, older more then a year appear in the Forums. I can understand that the overall publishing policy on d.o. is to preserve any type of Documentation. I have yet not the necessary knowledge with Drupal.project modules to offer a solution and to not overload the ongoing redesign project after a period of about 10 days marked this "won't fix", knowing that sooner or later this post will be picked up by someone. So you did express your opinion.
At the moment I have no clue if there are proposal on how to deal with this. Meanwhile every one can submit suggestions and ideas on how we could find a useful solution. I have post in #2 some question from my point of view
and have not find really any rational answer reading through the postings, maybe I did not look deeply enough and I'm sure by time someone more competent and having more knowledge about the existing issue will give references to this.

Wolfflow’s picture

Wolfflow commented
Status: Closed (won't fix) » Needs work

Going to change status

dman’s picture

dman commented

Yes, people closing their own issues with no explanation is frustrating.
"If you solve your problem, please follow-up and explain." is written up in the forum posting guidelines, but there's no way we can force people to do it ... especially since they are unlikely to have read the docs in the first place... :-/
When I see those posts, I do at least try to bug them for an answer. It's all we can do.

silverwing’s picture

silverwing commented

Wasn't there an issue about getting a view for "Unanswered Posts" somewhere - maybe for the redesign?

Wolfflow’s picture

Wolfflow commented

It's a long time since I started this issue, but is good that when I check my "Recent Post" I found that some still found it and we may discuss a possible solution.

So what about an automatic way to deal with this, here some ideas:

1. After an issue is created, before posting the user must choose 1 of 3 obligatory tags: "Open" "Not Answered" "Answered"
2. If it's stay open without any activity for let say 3 months the issue may moved to a dedicated repository where the Author will be
informed to define better it's status.

3. Same procedure if the issue/post remains with the status "Not answered" for the specific period.

4. If the status is "Answered" it may be "Classified" [Solved] and remain visible for other to read

I can imagine that a similar better solution will need some more deeper discussion as for creating the code background to manage this kind of situation.

Wolfflow’s picture

Wolfflow commented

Just few words to remind other more confident with this situation. As user I do really still have difficulty to get a reasonable overview when I go to my recent post and land on the "All recent Posts" using the Users Menu link "Recent" and then have to click again on the tab "My Recent post" to see a degree of my own postings.

I know that the Drupal.org redesign is under way (Working in progress) and please do not get my comment as a complain but just as a reminder for those members who are actually working on the redesign.

The number 24.693 is surely not realistic today and I do not have the intention to spend some hours again to get it update. If someone knows more about this situation and will provide some links to relative informations , that will be usefully to discuss, handle or close this issue with references to other informations sources.

Thanks

vm’s picture

vm commented

unanswered posts is a nature of the beast. There aren't enough answer givers as there as question askers. Though this has gotten much better in the past year as I see many more new users helping new users in the forum.

If an unanswered post is found, answer it if you can. Throwing threads that didn't have any comments into an archive may only add more clutter and yet another place to see if someone else has already asked a question. Even if it didn't get an answer.

Wolfflow’s picture

Wolfflow commented
Status: Needs work » Closed (works as designed)

Thanks @VM for your feedback. I understand very good now that the aspect of "Throwing threads that didn't have any comments into an archive may only add more clutter" have it's relevance and my knowledge about the Drupal.org system structure is far away to give any suggestion. I'm sure in future when the new redesign is live there will be less impact on this.

I'm going to mark this "by design" but when the time come we have real applicable suggestions feel free to reopen.