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Starf1x - September 4, 2008 - 20:15
| Project: | Click HeatMap |
| Version: | 6.x-2.5 |
| Component: | Code |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed |
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Description
I've installed Clickheatmap on the 6.4 Drupal version.
Changed the directory rights.
But when I look after a few hours and several visits it shows:
http://mysite.com/site/>0>0>0
The file named as the date is zero bytes.
How can I remedy this?
Also it shows not the correct url to go to the heatmap directly, my website is hosted in a subdir of the httpdocs folder e.g.: httpdocs/site/
Kind Regards, Starf1x
Ps, I did all what was mentioned in the readme, including copying the clickheat directory in the click_heatmap folder.
#1
Can you check that the reference to the javascript file is correct. I'm refering to what is output to the page, if that is wrong I'll work on a fix.
Ends with:
/clickheat/js/clickheat.js#2
Path is correct: /site/sites/all/modules/click_heatmap/clickheat/js/clickheat.js
Starf1x
#3
Same issue here: no logfile is created, and some broken links in the admin page.
OS: Windows XP SP3 (my desktop dev machine), Apache 2.2.11, PHP 5.2.8, MySQL 5.1.31, Drupal 6.9.
Path to log dir is:
C:\projects\Test Website\testdemo\drupal-6.9\sites\all\modules\click_heatmap\clickheat\logs
This contains only .htaccess, and no other files.
URL to drupal root is:
http://localhost/testdemo/drupal-6.9/
The page:
http://localhost/testdemo/drupal-6.9/?q=admin/settings/click_heatmap
Has the settings:
"ClickHeat library installed" - checked (it has been installed, which is why the logs dir exists).
"Scope" - "All pages"
This page also contains two bad links:
1:
http://localhost/testdemo/reports/click_heatmap
should be:
http://localhost/testdemo/drupal-6.9/?q=admin/reports/click_heatmap
2:
http://localhost/sites/all/modules/click_heatmap/clickheat/
should be:
http://localhost/testdemo/drupal-6.9/sites/all/modules/click_heatmap/cli...
Overall, looks like a problem with sites that aren't installed to the website root: if so, should be reproducible given the above info.
Could also be a problem with the way I've installed it, but again, the above should reveal that if so.
#4
This helps!
#5
Further update - I turned on clean URLs and now it works.
Trying turning them off now...
Yup, the "update" button now breaks, and in the logs folder it no longer creates folders for the logs when I click stuff.
Looks like an easy fix might be to list "clean URLs" as a dependency! ;)
#6
Please re-open if still occurs.