http://www.huffingtonpost.com/adam-fendelman/why-i-dont-owe-godaddy-65_b...
His e-mail came on Wednesday. It said the problem was my fault. I wasn't "hacked" into like they initially thought. His e-mail said the software running my Web site (it's called Drupal, which is open source software built by and improved by the world) deposited thousands of temporary files into my GoDaddy hosting account.
GoDaddy wouldn't share with me proof of their investigation or reason to believe Drupal was indeed the culprit. They were only willing to not finger themselves or a malicious hacker. Despite not being able to give me adequate proof (because of "security purposes"), in GoDaddy's mind this meant I was liable for the $6,579.51 bill.
Comments
2nd Post Like This
This is the 2nd post like this I've seen. Has anyone verified what/where the tmp files are being created by, or the name of the dumps. etc?
Another thread on this
Check out this thread about this.
Huffington Post article
Shortly after my Huffington Post article went live describing this story, I got a call from the office of the president of GoDaddy. I'm sure you can guess what ensued. I'll be writing a follow up there to describe the whole resolution to the resolution.
Adam Fendelman
Publisher, HollywoodChicago.com
(I think this might apply to
(I think this might apply to your situation, i am not sure)
i learned the hard way in 2007, NEVER have your domain names and you hosting accounts at the same place. I have over 30 domain names with godaddy, but i will NEVER host with them, i have 10 names with namecheap but i will NEVER host with them. not due to bad experience with either of those companies, but due to eariler experiences i learned to just keep it all separate. see, i have hosting services with anhosting and hostgator, but because i keep my domains with godaddy and namecheap.conversely i would never keep domains with anhosting or hostgator. that way, if something goes wrong at hostgator or the other one, i can get hosting service somewhere else and just go to godaddy or namecheap and switch the nameservers to point somewhere else. and there is even a service that lets you switch in 5 minutes, (otherwise switching nameservers takes 24 hours to go into effect)
tim ferris of the book four hour workweek, recommended having a duplicate of your site with another hosting service in case of emergency and using the five minute switch service if the first host runs amuck like your godaddy account did.
good luck to you.