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Click HeatMap » Issues

Heatmaps not displaying

Posted by fm on September 26, 2008 at 3:28pm
Project:Click HeatMap
Version:5.x-2.5
Component:Code
Category:support request
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

I am having trouble getting click_heatmap to work.

As instructed, I've downloaded and copied clickheat to my click_heatmap directory. I've enabled write access to click_heatmap/clickheat/config/, click_heatmap/clickheat/logs/, and click_heatmap/heatmaps/. And I've clicked the Clickheat library installed checkbox and then removed the write access to click_heatmap/clickheat/config/.

First I cannot figure out where the heatmaps are displayed; I am assuming they should be displayed somewhere within admin:logs:clickheat maps. I've clicked all the update buttons with no perceptible result.

Logs seem to be generated in click_heatmap/clickheat/logs/default,home.

What have I missed? What am I doing wrong?

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Comments

#1

Posted by boombatower on September 27, 2008 at 8:54pm
Status:active» postponed (maintainer needs more info)

I'm not sure.

Try logging into the clickheatmap interface that comes with the library. As enter the path to ..../modules/click_heatmap/clickheat.

See if it works through there.

#2

Posted by fm on September 28, 2008 at 2:45am

Yes, it works through the interface that comes with the library.

#3

Posted by boombatower on September 28, 2008 at 3:15am

hmmm

#4

Posted by boombatower on September 28, 2009 at 7:50am
Status:postponed (maintainer needs more info)» closed (fixed)

Please re-open if still occurs.