Heatmaps not displaying
fm - September 26, 2008 - 15:28
| Project: | Click HeatMap |
| Version: | 5.x-2.5 |
| Component: | Code |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed |
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Description
I am having trouble getting click_heatmap to work.
As instructed, I've downloaded and copied clickheat to my click_heatmap directory. I've enabled write access to click_heatmap/clickheat/config/, click_heatmap/clickheat/logs/, and click_heatmap/heatmaps/. And I've clicked the Clickheat library installed checkbox and then removed the write access to click_heatmap/clickheat/config/.
First I cannot figure out where the heatmaps are displayed; I am assuming they should be displayed somewhere within admin:logs:clickheat maps. I've clicked all the update buttons with no perceptible result.
Logs seem to be generated in click_heatmap/clickheat/logs/default,home.
What have I missed? What am I doing wrong?
#1
I'm not sure.
Try logging into the clickheatmap interface that comes with the library. As enter the path to ..../modules/click_heatmap/clickheat.
See if it works through there.
#2
Yes, it works through the interface that comes with the library.
#3
hmmm
#4
Please re-open if still occurs.