Integrate with Journal module

sun - September 26, 2008 - 16:20
Project:Feedback 2.0
Version:6.x-2.x-dev
Component:Code
Category:feature request
Priority:normal
Assigned:Unassigned
Status:active
Description

Many reported feedback issues lead to simple configuration changes in a Drupal site. Journal module tracks those changes. So it would be nice if one could select an open feedback issue upon changing setting in the system and entering a journal entry, so the status of the corresponding feedback issue is automatically changed, too.

#1

zilla - October 20, 2008 - 03:01

funny, that's exactly how i'm using it - in this case, using feedback to give myself notes like "notice the block appears on this page too, need to remember to not display on this page" - and then i process it...but also want to put it out there for users, so in your example it would have to anchor to journal for ONLY a certain user type (admin as default goes to journal? or specific user type, like 'site admins/contribs/designers' etc)

#2

sun - October 20, 2008 - 11:49

Well, I actually thought of extending Journal's form only - not the feedback form. As you already outlined, feedbacks can be gathered in various ways. But feedback messages will always be processed by site admins, who in turn will probably alter something on the site to account for the users' feedbacks.

In the end, one feedback message might result in multiple changes, resp. Journal entries. Most probably, all related changes should be associated with that feedback message, while the site admin would probably want to mark the feedback message as fixed/closed upon submitting the last change.

#3

zilla - October 20, 2008 - 13:38

true - would it be unrealistic to consider a morph in which a feedback admin being viewed by admin is marked "save as journal entry" and then text and nodepath details are copied into a new journal entry ? in this way, they remain separate but could still be interacting

#4

sun - October 20, 2008 - 15:04

No, the goal should be to store /real/ relationships between feedback message ids and journal entry ids. When viewing journal entries and a journal entry has been associated with a feedback message, then there should appear a link to (or whatever of) the feedback message.

#5

zilla - October 20, 2008 - 15:33

ah, that makes sense, either way works from a user perspective - i'm just thrilled that the module is working so well

 
 

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