I'm using Mime Mail in conjuction with Mailout 5.x-1.0-rc1. Everything appears to be working fine, I get no error messages and emails are sent according to Mailout reports, but the emails never get to their destination.

I can't figure out what's going wrong. Can anyone help?

Comments

xayberoptix’s picture

xayberoptix commented

I am having the same issue. Does anyone know why this is happening?

allie micka’s picture

allie micka
she/her
commented
Category: bug » support
Status: Active » Closed (won't fix)

There are lots and lots of reasons why a message won't reach its destination. Most of these reasons are outside Mime Mail's reach.

Examples include:

* Misconfigured outbound mail servers, or servers which require authentication
* SPF rules in your domain, which would cause messages from untrusted servers to get dropped
* Invalid sender address, which often causes messages to silently fail
* A high "spamminess" quotient, due to the nature of the HTML message or its content, which causes a spam processor to reject a message or drop it into a spam folder

Long story short, once the message leaves Drupal, it's out of our hands! If you can provide detailed information on one of the above issues, and identify whether a change in Mime Mail might rectify the situation; we'd like to help - so please post a new issue with all of the relevant details.