When MIME Mail is installed and activated, All E-mails from all modules on the site (Contact, password reset, new member activation, etc.) are sent with blank body text and no attachments. Even after deactivating the Module, Mail continues to leave the site without body text or attachments.

Completely deleting the MIME Mail folder from the Module folder returns all Mail to correct sending. Using Drupal 6.5 currently.

Regards,
Ken Richards

Comments

theorichel’s picture

I have this problem with E-commerce. All my buyers get a blank email. Have not tried yet to delete MimeMail.

theorichel’s picture

Addition to the last message: have tried the above solution. Does not work, still blank emails sent. Is there something I can change in the database to remedy this?

likewhoa’s picture

same issue here, glad it's only on new sites and I haven't found a solution for it. using drupal 6.6 here.

Update: I can confirm with docken that deleting the MimeMail module folder fixes the blank email issue, so this is an issue with MimeMail itself.

Update: I found the problem with blank emails, it has to do with Input Format "Full HTML" and MimeMail, you need to set "Filtered HTML" in admin/settings/mimemail, This is still consider a bug and should be resolved, but atleast the bug is with Input Format "Full HTML".

hope this helps others resolve this issue.

theorichel’s picture

In Mimemail there is no such setting (not in Drupal 5 anyway). I have set the default input format to Filtered HTML in /admin/settings/filters . I suppose that is what you mean. Will try now.

Thanks so far.

likewhoa’s picture

try the development version of minemail which is what I am using and maybe you'll have the option to set the default input format for HTML emails.

theorichel’s picture

I will thank you, since my filter change had no effect whatsoever

theorichel’s picture

Oh I understand now: this new version does not offer anything new, certainly not a 'Filtered html' option. There is a setting 'Use mime mail for all messages' which has been there all along and has always been checked in my case. I suppose that is what you referred to, but you mentioned 'Input formats' so that is where I went looking and that is indeed where the term 'Filtered html is used'. Problem still alive and kicking.

likewhoa’s picture

Here is a screenshot of what I am talking about..

http://omploader.org/vd3lr

Hope this clarifies things.

jerdavis’s picture

Status: Active » Closed (duplicate)

This was resolved as part of http://drupal.org/node/363273 - there was an issue with the check_markup() call where if the user in question did not have privileges for the selected input format, the body of the message would be replaced with 'n/a'.

asak’s picture

I'm trying the latest dev snapshot but still get blank emails. i don't get the 'n/a' which was talked about - i just get a blank mail we both filters (Filtered and Full). When i set mimemail to override my own settings and send plain text only emails - i get the emails with no problem.

I will investigate some more... but it's worth mentioning that this isn't yet fixed.

asak’s picture

Priority: Critical » Normal

Ok my bad.. seems mail are now working correctly but due to causes beyond my understanding the mails cannot be seen correctly using webmail such as RoundCube. they do appear correctly when using Outlook or Thunderbird.

Anyway this was marked as a duplicate so never mind...

asak’s picture

And i keep hitting this problem on every site... it's frustrating...

Just tried latest dev - still problems.

Empty mails... now i can get a whole of CSS in the mail... but still not a nice good HTML mail...

(Just sharing...)

kenorb’s picture

If your mails are blank even after uninstalling Mimemail, see this: #456260: WSOD: smtp_library variable is not removed when mimemail has been disabled

Zod_42’s picture

Issue summary: View changes

I'm getting this same issue with 7.x1.0-beta3. Switching to Filtered HTML didn't help.