Hello!
I'm running Drupal 6.4 (yes, I know, I know, 6.5 is out, I'm working on it! ;) ) and for the life of me I can't find a working Issue Tracker / Ticket system.
I'm using it for internal development and projects, very few of which are software related. For the most part, I am really looking for a to-do list with the ability to task users and track project progress.
So far as I can tell the Project module, and the Issue Tracking module for the Project module are not 6.x material.
I have played with Storm, but:
1. That's a bit of overkill for me.
2. For all the features it has you don't seem to be able to assign issues to a user for resolution.
What I am looking for functionally:
- Issue description and nesting -- project / issue. Sub-issues (if possible).
-- e.g. "Project: Complete Finance Documentation" "Issue: Determine Interest Rates" "Issue: Calculate Rate Return Model"
- Completion tracking at the issue level at least if not the project level.
- Ticket generation describing a task with some kind of reminder/email pestering (optional, but desired).
Anyone? Help?
Thanks in advance for your responses.
-ali
Comments
I recommend you should use
I recommend you should use Redmine. It is a light-weight project management system and open source. I listed its features at http://drupalab.com/blog/redmine-open-source-project-management-web-appl...
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Unfortunately, I can't
Unfortunately, I can't install this on my hosting provider. :(
TOo bad, looks like what I was looking for. Anyone else? Any ideas?
Anyone? Anyone? Still stuck
Anyone? Anyone?
Still stuck on this.
Project management on Drupal
Stephen on drupal write a article on how to use drupal for project management
http://stephenondrupal.blogspot.com/2007/12/project-management-with-drup...
Have you looked at osTicket?
Have you looked at OSTicket? it's open source and pretty well behaved.
http://www.osticket.com/
oops...i fell for a 2 year old post...