Hi, I´m using Simplenews 5.x-1.5 and Simplenews Digest 5.x-1.0 on Drupal 5.11 - MySQL 5.0.45 and Apache/2.2.3 (CentOS).

I have created one newsletter and when I go to admin/content/newsletters/settings/digest_settings there´s an empty white page and nothing shows up. I have no errors logged in admin/logs/watchdog.

Any help? Thanks in advance.

Comments

Steve Dondley’s picture

Steve Dondley commented
Status: Active » Postponed (maintainer needs more info)

Sorry for the slow response. I don't seem to get a notification when these issues are posted.

Is the entire page blank, as in a white screen of death? 9 times out of 10 that's a memory issue. What is your php's memory limit set to?

Caracara-1’s picture

Caracara-1 commented

Indeed the entire page is blank. My php's memory limit is set to 32M.

Steve Dondley’s picture

Steve Dondley commented

32M will probably be enough unless you have many other modules turned on. Can you bump it up to 48M or even 96M and see if that helps?

Caracara-1’s picture

Caracara-1 commented

OK, by now we have tested with 48M with no further results. There´s still a blank page. We´ll check with 96M.
By the way we have the following contributed modules turned on:

  • Simplenews (5.x-1.5)
  • Simplenews Digest (5.x-1.0)
  • Audio (5.x-1.4)
  • Audio getID3
  • Audio Images
  • Localizer (5.x-3.13)
  • Localizer menu
  • Localizer node
  • Localizer taxonomy
  • Localizer user
  • Localizer variable
  • Localizer views
  • Views (5.x-1.6)
  • Views RSS
  • Views Theme Wizard
  • Views UI
Caracara-1’s picture

Caracara-1 commented

Tested with 96M of php´s memory limit and still the same.

Caracara-1’s picture

Caracara-1 commented

Anyone has a clue about this? Maybe some configuration I should try?
I still can´t set up properly Simplenews Digest module in my site. Thanks for help.

Steve Dondley’s picture

Steve Dondley commented

Please turn off all other modules except simplenews and simplenews digest. See if you still have the problem. If not, turn on one module at a time until you get the problem and report what you find.

Caracara-1’s picture

Caracara-1 commented

Thank you for your help. I turned off all non core modules except simplenews and simplenews digest. Still the same blank page and no error logs registered.

Steve Dondley’s picture

Steve Dondley commented

Sorry, I have no idea. You check your apache error log files, too?

Caracara-1’s picture

Caracara-1 commented

I´ve finally managed to access the error logs and found this:

PHP Fatal error: Call to undefined function _simplenews_get_vid() in /var/www/vhosts/radiomundoreal.fm/httpdocs/sites/all/modules/simplenews_digest/simplenews_digest.module on line 52, referer: http://209.62.67.245/?q=es/admin/content/newsletters/settings

It seems there is the problem.

Steve Dondley’s picture

Steve Dondley commented
Status: Postponed (maintainer needs more info) » Fixed

Install latest 5.x-1.x version of the module. This has been fixed.

Caracara-1’s picture

Caracara-1 commented

Great! I´ve upgraded to 5.x-1.3 and now admin/content/newsletters/settings/digest_settings is working properly. In the following days I´ll test sending digest newsletters and enjoy this module. Thanks.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.