It is very likely that I have not set everything up correctly, but I am unsure where to go from here. I ran through everything in the README.txt and after a bit of work got all of the modules that this depends on set up. I got the web connector up and running, but now when I try to run the web connector, none of the orders are moved over. I am getting watchdog entries for each product that look like this:
QB responded to a request with error #500 (The query request has not been fully completed. There was a required element ("MODEL") that could not be found in QuickBooks.)
The MODEL value is just that. It is the model from the uc_order_products table. Any thought as to what is happening would be great.

Versions:
uc_qb.module,v 1.1.2.1 2008/08/21
Quickbooks: Premier Accountant Edition 2007

Comments

j_ten_man’s picture

j_ten_man commented
Status: Active » Closed (fixed)

I figured it out. The issue wasn't the above, but that I didn't have taxes turned on. I just set up a rough environment for testing, and as soon as I turned it on, all of my orders were moved over.

sarvab’s picture

sarvab commented

Glad you figured it out and that everything is working!

ChrisBryant’s picture

ChrisBryant commented
Category: bug » task
Status: Closed (fixed) » Active

If the taxes being enabled is a requirement, then maybe the Readme.txt should be updated (or the module patched to make that optional?) I've set this to active again to track that.

hargobind’s picture

hargobind
he/him
Location Austin, Texas
commented

ChrisBryant has a good point. The following should be added to the documentation:

********************************************************************
QUICKBOOKS CONFIGURATION:

Make sure you have the following accounts set up in QuickBooks:

1.  Name: "Merchandise Sales", Type: "Income"
2.  Name: "Merchant Account Fees", Type: "Cost Of Goods Sold"
3.  Name: "Inventory Asset", Type: "Other Current Asset"

The following preferences need to be enabled (and configured) in your company file:

1.  Go to Edit > Preferences

2.  Click the Items & Inventory button in the sidebar
3.  Click the Company Preferences tab
4.  Enable the checkbox "Inventory and purchase orders are active."

5.  Click the Items & Inventory button in the sidebar
6.  Click the Company Preferences tab
7.  Make sure "Do you charge sales tax?" is enabled
millenniumtree’s picture

millenniumtree
he/him/they/them
Location Volcano, HI
commented

Personally, I think this sort of data should appear in the status report, and/or on the configuration page for uc_qb. The module should let you know what it needs, not bury it in a README that many people will never look at. This may sound a bit cynical, but every time I install a module that leads me through it's own setup process, it brightens my day.

Of all the dozens of modules I've used, qb/uc_qb have been THE HARDEST to figure out, period.

I wish to change that, because this is a great tool (_if_ you can get it set up).