Paypal settings question
drew.p - November 1, 2008 - 12:00
| Project: | Ubercart Marketplace |
| Version: | 5.x-1.0-beta4 |
| Component: | Code |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active |
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Description
I'm having trouble with order's staying stuck with Pending status. I have enabled uc_paypal as recommended, and:
- My payment settings:
-- Enable payment tracking
-- Log payments entered and deleted to order log
-- Payment methods: PayPal Website Payments Standard (not PayPal Express Checkout)
--- Show debug info in the logs for Instant Payment Notifications
-- Payment gateway: PayPal Website Payments Pro enabled
Is this correct? There is no IPN information in the logs. (Not sure if this is a UC or UC Marketplace issue.)
#1
This may be another item I forgot in the docs (although I think it is more of an Ubercart subtlety).
Try going here: admin/store/settings/orders/edit/workflow
Edit the "Payment Received" order status to "Payment Received," instead of "Paypal Pending."
#2
I'm a little confused as to what is happening here - my payments are still stuck in 'Pending'. Shouldn't Payment Received == Paypal Pending have worked in that instance? Is the Pending status intended?
#3
I am not familiar with your workflow, but payments stuck in pending sounds like an Ubercart issue or configuration issue of Ubercart. Consider posting on Ubercart.org forums for additional assistance. More details will probably be needed.