Probably the wrong project to post this, but on trying to edit http://groups.drupal.org/node/16343#comment-56740 (minor change) I get the following dsm:

Your submission has triggered the installed spam filter and will not be accepted.

Is contributing really meant to be this difficult? ;)

Note the original comment brought up the captcha, which I passed first time whoooa!

CommentFileSizeAuthor
#3 trigger.png22.98 KBfrancewhoa
#4 create_discussion.png19.62 KBfrancewhoa

Comments

add1sun’s picture

Project: Documentation » Drupal.org site moderators
Component: Other documentation issues » Groups.drupal.org

Yeah, this is a g.d.o thing, not a docs issue. Also, we really shouldn't be commenting on the g.d.o threads. :-/ I forgot to lock that one down.

gpk’s picture

Title: Another problem ..! Editing comment on g.d.o brings up spam/reject message » Editing comment on g.d.o brings up spam/reject message

Thanks, I guess I'm supposed to use the mailing list ;) !!!!!

francewhoa’s picture

StatusFileSize
new22.98 KB

Same thing here.

When editing a comment inside a discussion (story) the following message is output:

Your submission has triggered the installed spam filter and will not be accepted.

To reproduce:

  1. Create a new discussion (story) at http://groups.drupal.org/node/add/story?gids[]=417

    Screenshot.
  2. Add a comment.
  3. Edit your comment. Click on PREVIEW COMMENT or POST COMMENT button. The following error message will display.
francewhoa’s picture

StatusFileSize
new19.62 KB

Attaching screenshot

greggles’s picture

Title: Editing comment on g.d.o brings up spam/reject message » Spam Solution for G.D.O

I'd like to re-purpose this a bit about the general spam problem.

Mollom blocks people a little too often. But, because g.d.o sends e-mails right away, we need a solution that blocks spammers before they do their work.

Possible solutions:
1. Work to make mollom better.

2. Provide a role that has the "post with no checking" permission and grant that to people in some way (based on age of their account, being vouched for by someone else, etc.).

3. something else

avpaderno’s picture

The only possible solution, IMO, is the first.
To make a person the responsible for giving the permission to post without checking is not a good practice; once people will understand there is a person who can give them that permission, they will start to open reports, and ask why they are not granted that permission.

gerhard killesreiter’s picture

Actually, the first will not work at all since mollom is closed source.

I'd support a mechanism that allows them to post stuff without being checked vy mollom once they have successfully posted a couple of nodes or comments and these were not deleted again. Or something similar.

greggles’s picture

@Gerhard - you know how persistent spammers are and you propose that? That system is so easy to bypass!

avpaderno’s picture

I was actually referring to Mollom as module. What you proposed could be implemented in mollom.module as an option.

gerhard killesreiter’s picture

@greggles: Spammers are persistent, but they are also looking to get short-term successes. The suggested workflow would be:

1) user registers

2) user posts stuff (with mollom check)

3) time pases (several days)

4) if the stuff from 2) is still there, then it isn't spam, so the user gets the suggested role.

5) peridodic check if the condition in 4) is still true.

@Kiam: Ah, of course, we could do that, if Dries wants such a patch.

greggles’s picture

Another potential solution: manage expectations better. We could add some text to the welcome message or the node/add/* page:

We use a spam filter that sometimes blocks content. If your content is getting blocked, consider removing any unnecessary links and improving the overall quality of the message. It tends to learn your reputation over time, so you may notice the problem more when you first join the site.

moshe weitzman’s picture

Status: Active » Fixed

we made recent mollom improvements here. please reopen if needed.

francewhoa’s picture

Thanks moshe that's good news. I didn't notice any spam/reject message during the last weeks.

gpk’s picture

Seconded, many thanks.

Anonymous’s picture

Status: Fixed » Active

My entry just got blocked. :/ :D I was editing the page I had written.

Is it normal for the Captcha to show up after hitting the 'save' or 'preview' button, and could this be part of the problem (in some cases)?

How do I get unmollomified?

The link to the discussion in is:
http://groups.drupal.org/node/28424

Please let me know if you need more info. I'll help where I can.

greggles’s picture

Status: Active » Fixed

It is somewhat normal for you to get a CAPTCHA when editing your own content.

We were getting complaints every day via a number of channels about the quality of the spam filter. Dries made some tweeks around September 20th and the complaints have virtually vanished (aside from this one, obviously). We also don't have a large amount of real spam making its way through. So, I'm inclined to think that the solution is working really well. I'm sorry it caused the slowness for you, Designer, but it's really the best thing we can do for the site.

Anonymous’s picture

Status: Fixed » Needs review

@greggles
Thanks for clearing that up. I can understand the reasoning.

Where does someone get a automatically mistakenly locked post unlocked though?
(What can cause a post to be automatically locked in the first place?)

Can a message be added then if a post automatically gets locked by the spam filter that says for example:

"This appears to be spam. If you believe you are getting this message in error please file a ticket here/ contact responsible person/ fill in ubercaptcha. "

Something like that. it might allow for fine tuning the spam filter as well. Although I am not sure about that last part. In any case a solution which would a. create understanding with the user b. not draw a lot of (unnecessary) time from the community to fix.

In other words should it be a manual or (semi-)automated process to fix a erroneously locked post?

MkeDev’s picture

I can not post event, have complete operation before without problems, Created this new account with new email (new domain) and still have the problem. The only field completed is 1 word in the title. I need to post for a meetup event.

"Your submission has triggered the installed spam filter and will not be accepted."

Thanks in advance for the help

greggles’s picture

@MkeDev - are you the same person as MkeHack? If so, I posted details about your situation at http://drupal.org/node/684424#comment-2475464

greggles’s picture

Status: Needs review » Closed (duplicate)