Webform works great on our site except when the send to email address is to an email account on the cox.net domain. A webform sending to cox.net does not send, and displays a series of MySQL errors in the browser.
You can see an example of a webform exhibiting this behavior by going to
http://vuu.org/node/304

We have PHP 5.2.5 and MySQL 5.0.67 hosted on a godaddy.com shared server
The attached file contains all the errors; I'm pasting in the first one so its easy to see:

Warning: MySQL server has gone away query: INSERT INTO watchdog (uid, type, message, severity, link, location, referer, hostname, timestamp) VALUES (0, 'php', 'Lost connection to MySQL server during query\nquery: INSERT INTO watchdog (uid, type, message, severity, link, location, referer, hostname, timestamp) VALUES (0, 'webform', 'Submission posted to <em>Test to Jim</em><a href=\\"/node/304/submission/133\\">Results</a><br />\\n<pre>Array\\n(\\n [submitted] => Array\\n (\\n [1] => appliedmaps@gmail.com\\n [2] => wtf\\n [3] => wtf?\\n )\\n\\n [details] => Array\\n (\\n [email_subject] => Test\\n [email_from_name] => in /home/content/v/u/u/vuuwebmaster/html/includes/database.mysql.inc on line 174

Thanks

CommentFileSizeAuthor
vuu.org_node_304_webform_send_error.txt4.99 KBjimben

Comments

jimben’s picture

jimben commented

Correction:
The message does go through to the send to: email address before the error messages are generated.

brickford5’s picture

brickford5 commented

Have you had any luck with this? I am having the exact same issues.

quicksketch’s picture

quicksketch
he/him
commented
Category: bug » support

This sounds like Drupal in general (not specifically Webform) might be having it's e-mail rejected when sending. I'm no expert in e-mailing, but Webform makes no special cases for its sent e-mails. It could be a problem with the sendmail or postfix on your host's servers.

dbaasi’s picture

dbaasi commented

I have had the same issue using simplenews on a 5.x site. It would hang the cron job when it got to a cox.net address and I would have to manually repair the database to finish the run. I did not have any problems with those addresses previously to this. I believe that cox.net blacklisted my IP (i'm on Godaddy shared hosting) when this started, but it should not cause the Drupal mailer to stop writing to the database, but it does every time as described above. Right now I manually send the cox.net emails and have been trying to get cox.net to take me off the spam list.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Closed (fixed)

Closing as this isn't Webform-specific, and there's not much to be done from the development side of things.