My site http://www.opentravelinfo.com/ does not show up anymore, if i type:
http://www.opentravelinfo.com/index.php it does.
What happened? Everything was fine yesterday.

Sorry to post this here, I did not know where else to turn.

I flushed my cache but that didn't help.

Andre
http://www.aguntherphotography.com

Comments

Renirtor’s picture

I can see your home page from both the urls... no problem at all:

I suppose you already solved it.

andre75’s picture

Nope, I still can't see it. No matter how often I hit reload. I opened it in IE and it showed up, opened it in Firefox and it didn't. As I said it worked yesterday.

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http://www.aguntherphotography.com

bonobo’s picture

and it opened right up.

bonobo

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http://www.funnymonkey.com
Tools for Teachers

nevets’s picture

I just tried both links and they work fine in firefox.

andre75’s picture

Thanks guys. I just got an email from someone not being able to access it. When I try it I only see a blank page. This other user seems to use IE. In the past I have accessed my page with Firefox, only when I switched did I see the page.
I cleared the cache of my database and the cache of my browser but I am still not able to see anything.
Any ideas what might be wrong?

Andre

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http://www.aguntherphotography.com

caadmin’s picture

I'm also getting display problems with my site with users surfing the site in IE, but everything is almost perfect in Safari and Firefox.

http://www.center-aisle.com

andre75’s picture

Even
https://www.opentravelinfo.com works
but not
http://www.opentravelinfo.com
It also looks like only people who have visited my site before yesterday are affected.
Could this be some strange DNS caching problem?

Andre

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http://www.aguntherphotography.com

webwright’s picture

Very Likely a DNS issue-- has your host fiddled with the IP addresses lately? Did you move hosting?

Go to start menu, drag down to run. Type in cmd and hit okay. Type in ping www.opentravelinfo.com

it SHOULD return something like this:

Reply from 66.152.98.207 bytes=32 time=91ms TTL=49
Reply from 66.152.98.207 bytes=32 time=91ms TTL=49
Reply from 66.152.98.207 bytes=32 time=91ms TTL=49
Reply from 66.152.98.207 bytes=32 time=91ms TTL=49

That's what I got. If it doesn't work for you (or returns a different string of IP addresses), then your ISP or your DNS servers have an issue.

___________________________________--
Tony Wright

andre75’s picture

Unknown host www.opentravelinfo.com

Since noone else here has a problem, does this mean my ISP is responsible? Hard to believe, since my sis told me my site was down and she sits in another country.

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http://www.aguntherphotography.com

zach harkey’s picture

Could this be some strange DNS caching problem?

YES, that sounds like exactly what it is. Your DNS probably has a real long TTL (time to live)set. Tomorrow it will probably work, but that sucks if you're trying to develop and test today.

The problem is that your computer thinks it already knows where your domain is going to be for a certain amount of time and won't look it up again until that time period. It doesn't matter what browser you use or anything. But if you go to your wife's computer 3 feet away it will work(as long as she didn't access it at the other address within the same time period).

After hours of WTF!!, I figured out a way to override it on my local machine.

Go into your network settings (I'm on OS X 10.4 but you have the the same or similar on Windows). Find your TCP/IP settings and under where you enter your ISPs DNS Servers there should be an optional field called "Search Domains". I entered my domain name, harkeydesign.com (you can put multiple domains here if you separate them with a comma) and wallah. After a day or so you can remove it without much trouble.

So that's what that's good for.

P.S. Let me know if this works for you.

-zach
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harkey design

: z

andre75’s picture

Thanks for the info. Not sure if I can do this here at my work computer though.
Also I got it working with https, with Internet Explorere and with /index.php. How can it be a dns problem then?
I dont see this option here (win2000).
Flushing the dns cache didn't help either. As I understand it, this shold force win to recreate it anyways. I guess its due to the proxy I have to use. So I guess I just have to sit it out, until the proxy thinks its time to refresh.

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http://www.aguntherphotography.com

andre75’s picture

I flushed my database cache, browser cache and dns cache (ipconfig /flushdns). Still no result.

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http://www.aguntherphotography.com

zach harkey’s picture

Hehe. Sounds like me a few weeks ago. I was frothing at the gums, man. I was flushin lookupd caches, messing with hosts files. It was a nightmare. Finally, I was stabbing in the dark and just by pure luck entered my domain name into the Search domains field (see comment above) and that did it. Out of curiosity, what OS are you using? (locally and server if different.)

-zach
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harkey design

: z

andre75’s picture

Remote OS: RedHat Lin
Local: Win2000
Firefox: does not work
IE: does work
Firefox with https: does work
Firefox with /index.php does work
I am behind a company proxy.
Any Idea how I can tell the proxy to refresh its cache?

Andre

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http://www.aguntherphotography.com

johnhanley’s picture

You might try hitting refresh multiple times. If the page appears intermittently than it's most like a DNS problem.

Take a cookie break and try again in awhile.

BobT-1’s picture

Generally, the administrator of the proxy server is the only one that can flush the cache. Proxy servers often flush the cache every so many hours. 8 is typical.

Can you confirm all users experiencing the problem are behind a proxy? If they are not, then this probably isn't your problem.

If you can open in IE it is not likely to be DNS or proxy related. That is, if you are getting today's data when you do.

Sadly, I've not heard of this type of problem before. Even if DNS records were out of sync, you should get a Page could not be found.
_________
bob-thompson.com

BobT-1’s picture

Incidentally, I can open both urls in Firefox.

_________
bob-thompson.com

vwX’s picture

Everything looks fine, except you have no MX records. No MX records, no email.

Your company proxy server is probably the problem.

Have fun and check my Drupal Profile: http://drupal.org/user/519

andre75’s picture

Can you try one of the links please. I just found out they are dead too. I am suspecting my host. They had some server problems before. Maybe today its the MySQL server.

Andre
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http://www.aguntherphotography.com

ryooki’s picture

I see the page just fine when I open it up in IE6, but none of the links are working. They show up as not found.

By the way, how did you get the pictures in your teasers?
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Drupal project page: www.liberalthinkers.org (awaiting flamers)

andre75’s picture

Now I am getting really upset. They worked just a minute ago.
I see the same problem now. I was just online in the admin section of my site /admin. Now it can not find /admin anymore.
I am not sure if I should have done this, but I manually emptied the cache in my database.

The images are simply uploaded with img_assist and image modules.
Can you send me an example of a link thats not working?

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http://www.aguntherphotography.com

ryooki’s picture

So, both the index and the non-index version open up for me, but none of the links work.
They are all: file not found.

just for quickie reference (I won't list them all b/c there are too many)
http://www.opentravelinfo.com/forum
http://www.opentravelinfo.com/user/register
http://www.opentravelinfo.com/europe/germany/dresden_saxony
http://www.opentravelinfo.com/north_america/u_s_a/california/yosemite_na...

...

But, all the other non-drupal run links work. Beautiful photography, by the way. :) (this is from a photographer's SO, & I'm careful with my praise)

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Drupal project page: www.liberalthinkers.org (awaiting flamers)

andre75’s picture

Thanks man. That was helpful.
Could my path and pathauto have crapped out on me?
How can I turn them off? I cannot get there by clicking on the admin link.

Thanks for the praise on my other site. I was going to convert it to drupal soon but I keep having strange problems so that I may rethink that.

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http://www.aguntherphotography.com

ryooki’s picture

We've been discussing that for him as well. But, we've decided to stick with our CSS format for now as it's pretty easy to update doesn't require a database - which can be slow - to run. He, by the way, said he had heard already heard of you and your ultra high resolution technique. He thinks your work is amazing.
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Drupal project page: www.liberalthinkers.org (awaiting flamers)

andre75’s picture

I am going to upload an older database now. Maybe this works.
---update-----
didn't fix a damn thing.
---!update----
Maybe I should give up on Drupal or create everything from scratch again. I am frustrated and exhausted.

Who knows me from where? You kinda lost me on that one.

JohnG-1’s picture

if it was fine yesterday, and you've not been tinkering with it, there's a fair chance it'll be alright tomorrow.

I know that's not not very reassuring but it might be better to wait and see rather than risk messing up something else!

fingers crossed : )

andre75’s picture

I am already messing around with the database, trying to figure out how to turn the search engine friendly urls off.
I am an impatient person.

If I mess up, I still have backups.
Andre
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http://www.aguntherphotography.com

ryooki’s picture

Sorry, the photographer boyfriend has heard of your work before. Probably on some photo forum or something. He said you were a pioneer of the mosaic technique.
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Drupal project page: www.liberalthinkers.org (awaiting flamers)

andre75’s picture

Thanks for the flowers, but I think he is mistaking me for this guy:
http://www.tawbaware.com/
If not I fee honored.

Andre

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http://www.aguntherphotography.com

ryooki’s picture

Oh, you're right. I rechecked with him again. But, your pictures are still beautiful. :) Congrats on getting your site up again.
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Drupal project page: www.liberalthinkers.org (awaiting flamers)

JohnG-1’s picture

ie6 frontpage comes up bu links go 404

Toe’s picture

I get blank on / too. My best guess would be that your .htaccess file is either missing or corrupt. Normally Apache will load /index.php if you just type / into your browser, but that can be overridden by .htaccess. Assuming your server is running Apache, that is...

I highly doubt it's a DNS problem...

andre75’s picture

the .htaccess is almost empty (only manages my subdomains, it is unchanged from yesterday when it was still working).

Andre

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http://www.aguntherphotography.com

andre75’s picture

Finally managed to turn clean urls off. now it works again. When I tried to turn them back on i got:

It appears your host is not configured correctly for Clean URLs. Please check for ModRewrite support with your administrator.

Seems all I need to do is fix my .htaccess file one more time and it should be fine. The damn thing was working until today. Wonder why it suddenly stopped working.

Andre

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http://www.aguntherphotography.com

andre75’s picture

Thanks to all of you guys. You have been great. I am up and running again.
It was a .htaccess problem. Even though I did nothing but put everything the way it was after messing around, it works now.
In my hosting account I have the domain point to a subdirectory. I did not know that the .htaccess file has to go into this subdirectory to work properly. I now have two .htaccess files. One for the main account, and one in the subdirectory for the site that had problems.
Anyways, running now:
www.opentravelinfo.com

Thanks to all of your help I have learned something from all of this.

Andre

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http://www.aguntherphotography.com

Toe’s picture

Heh, I thought it sounded like an .htaccess problem. :)

Glad to hear you're up and running now.