I have installed this module and seems to be really useful but for some reason the email is not being send what so ever I have checked logs also and nothing. I would really appreciate some feedback

Comments

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Active » Postponed (maintainer needs more info)

Thanks for the bug report.

What kind of remote server are you using? Is it http://drupal.org/project/smtp ?

I use that and have no problems with comment notify.

Are there any relevant messages in the apache, php, Drupal (example.com/admin/logs/watchdog) , or mail error logs?

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Postponed (maintainer needs more info) » Fixed

2 weeks with no feedback..closing.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

werushka’s picture

werushka commented

Actually there are no notifications in the log

werushka’s picture

werushka commented
Status: Closed (fixed) » Postponed (maintainer needs more info)

I would relly appreciate feddback

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

I still need the answer to this:

What kind of remote server are you using? Is it http://drupal.org/project/smtp ?

Also, I fail to believe that there are literally no errors nor messages in the log file. Drupal and Apache and PHP and mail servers all log messages when things fail. There should be at least 1 message in a log file that describes the problem and probably there will be several messages spread across the different log files.

werushka’s picture

werushka commented

Yep

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Yep

That's not nearly enough information for me to provide an intelligent response.

Closing until there is enough information.

werushka’s picture

werushka commented

I am sorry for the lack of information, in the mean time I was working on a critical error on my site.

Ok I have disabled the SMTP module and still it is not working. There is nothing in server logs nor the drupal logs. I have enabled all content types to test it and it seems nothing is happening in the background. The user interface and notifications are working perfect no problem whatsoever. I think dealing with SMTP is not the issue.

Sorry again for lack of info. I appreciate you helping.

werushka’s picture

werushka commented
Status: Closed (fixed) » Postponed (maintainer needs more info)

had to open it sorry

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

Comment notify itself does a watchdog every time it tries to send a mail. Your comment that you get no messages in the watchdog log makes me really confused.

I'm using comment notify with the SMTP module on several sites and so far it's fine. Sorry I don't have any more ideas on how to fix this...

bobthecow’s picture

bobthecow commented

If it helps, I was having trouble with my setup as well.

I installed Comment Notify and Queue Mail/Job Queue on a new server. I did not, however, install sendmail or postfix on the new server.

In testing, Comment Notify reported success--"Notified: foo"--when the message was added to the mail queue. And Queue Mail reported success on the next cron run when the queue was processed. Unfortunately Queue Mail was wrong. There was absolutely no way Queue Mail was sending email without sendmail. So according to watchdog, everything was okay. It wasn't until I turned off Queue Mail that I started seeing watchdog entries like "Error sending email (from ...".

Note that I wasn't seeing error messages from Comment Notify because Comment Notify successfully passed the message off to Queue Mail. But Queue Mail was lying to me. Since I was expecting comment notification I thought Comment Notify was the culprit. And because everything claimed to be working, I didn't look through my Apache logs and notice the telltale sh: /usr/sbin/sendmail: not found

I don't know if that helps, but that's the problem I was having. It's amazing how much better sending mail works when you have sendmail :)

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Thanks for the information bobthecow. Sorry to hear about your problems. Perhaps you could open a bug in the Queue Mail server to log errors instead of silently absorbing them.