Jump to:
| Project: | Login Menu |
| Version: | 6.x-1.x-dev |
| Component: | User interface |
| Category: | support request |
| Priority: | critical |
| Assigned: | admin@recognia.com |
| Status: | closed (fixed) |
Issue Summary
Hi There,
This is with reference to the hosting service provider www.siteground.com which is drupal ready.
We are given a temporary interface http://67.15.250.13/~recognia to create pages through drupal.
When i finished using the interface last time round i logged out of it and now i am not able to see the login link back again.
I have contacted the support at www.siteground.com and this is what they have mentioned as a reply to the ticket raised
-------------------
"Thank you for the update.
It seems that somehow you have disabled your login module from your administrative back end and now it is not visible at the main page and this way you can not login into the application administrative back end.
I have tried to enable the module and reviewed your application configuration in phpMyAdmin, however, I have noticed that the module is actually enabled properly, however it is not being displayed. I have also tried changing different php versions but this did not help either.
What I can suggest you in this case is to try contacting the Drupal's development team and ask them what exactly might be causing this issue:
They should be able to help you further since they are more familiar with the code of the application and the way it works.
Another option that I can offer you is to request backup restore by following the link below:
https://www.siteground.com/support/showform.php?topic=14
Current backups we have in our repositories are dated from:
Home backup date: 2008-11-29 06:32:57
Daily SQL backup date: 2008.11.28
Weekly SQL backup date: 2008.11.23
I think that only SQL backup will be suitable for resolving this issue. Please also make sure that the issue was not present prior the backup dates, since if it was, the backup restore will not be suitable option.
Please note that since the backup restore service is considered as an Exclusive service and is performed by our System Administrators, you will be charged the appropriate one-time fee, depending on the type of the backup restore requested and the actual time required for the backup procedure to be completed.
If you need further assistance, do not hesitate to contact us again.
Best Regards,
Kiril I.
Support Team
SiteGround.com"
-------------------
I would be really grateful if you can show me the way around to resolve the problem.
Awaiting your early reply.
Regards.
Comments
#1
Have you read and applied the instructions under
Notes for Drupal 6
http://drupal.org/project/loginmenu
If you enable friendly urls your life will be much easier ;-)
You can get to your user login page with
http://67.15.250.13/~recognia/index.php?q=user
Hope this helps
#2
Hi There,
Thanks now i am able to login to the panel and modify content where ever necessary.
Thanks a ton.
Regards.
#3