Hi
I have recently browsed through different FAQ/support sites and one of impressive feature is the ability to be shown to the user the available options on the base of his/her input in the question text box (sometimes during typing or previewing), used as a search through the available FAQs; I think it will be from great advantage for the module, evading duplicate questions.

Comments

stella’s picture

stella commented
Status: Active » Postponed (maintainer needs more info)

I'm not totally sure what you're describing. Can you provide a link to an example site?

Do you mean an auto-complete question text field? Is this for questions that the site administrator is adding to the site or the "ask the expert" feature provided by the faq_ask module?

Cheers,
Stella

kansaj’s picture

kansaj commented

sorry, if I was not precise. My idea was something like the solution provided
http://groups.google.com/group/google-reader-howdoi/post
The solution there is to use the subject field as an input for a search (such a filed is not present in FAQ).
The idea is during the user writes its question the input is checked for matching with other existing FAQs and respectively shown to him/her.
In the same time, I was more thinking in view of the user, providing the question, but your answer provided also idea for the back problem if the expert, who answers should be not also aware of the existing answers on the provided question in order to be able to redirect or to use the same text, once provided as answer.
Thank you

stella’s picture

stella commented
Project: Frequently Asked Questions » FAQ_Ask
Version: 5.x-2.x-dev » 5.x-1.x-dev
Status: Postponed (maintainer needs more info) » Active

This feature request is for the FAQ Ask module, not FAQ; re-assigning.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Status: Active » Postponed (maintainer needs more info)

Are you asking that the question be passed to Search (assuming it is enabled) and the results shown after entering the question?

kansaj’s picture

kansaj commented

Yes, this is my proposal. Basically the idea is to escape repeating questions.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Status: Postponed (maintainer needs more info) » Active

Okay.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Status: Active » Postponed

I will get back to this after I finish #404832: Use native FAQ form.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Version: 5.x-1.x-dev » 6.x-2.x-dev

I'm sorry, I no longer have time to support the 5,x branch. If someone else wants to create a patch, I will commit it.

verta’s picture

verta commented
Title: previuos submitted FAQs » previous submitted FAQs

typo fix

stenjo’s picture

stenjo commented
Version: 6.x-2.x-dev » 7.x-1.x-dev

I do not think this will be part of the D6 branch, but hopefully we would be able to do something for the D7 branch?