Add ticket ID number to display and search on

xmacinfo - December 23, 2008 - 22:43
Project:Storm
Version:6.x-1.x-dev
Component:Storm.module
Category:feature request
Priority:normal
Assigned:Unassigned
Status:closed
Description

I'm now using STORM to open tickets for our customer.

I would like to be able to give ticket number to our clients, have a way to display clearly the ticket number and well as have a way to quickly search for a ticket number.

#1

Roberto Gerola - January 15, 2009 - 08:11
Version:6.x-1.9» 6.x-1.x-dev

Every thicket is a node and has already an unique id, the nid.

I could add it to the view and make a search field for it.

#2

xmacinfo - January 15, 2009 - 19:54

I guess node ID is fine. We just need to display it since we want to reference this number in our communications with our clients.

So if you can add it to the view (read only) and make it searchable!

I guess we could also add IDs to Projects as well.

#3

KrisBulman - April 19, 2009 - 03:07

+1 for ticket numbers & ticket # search field.

#4

Magnity - September 17, 2009 - 22:10
Component:Code» Storm.module
Status:active» fixed

This is now achievable using views.

#5

System Message - October 1, 2009 - 22:20
Status:fixed» closed

Automatically closed -- issue fixed for 2 weeks with no activity.

 
 

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