I'm now using STORM to open tickets for our customer.

I would like to be able to give ticket number to our clients, have a way to display clearly the ticket number and well as have a way to quickly search for a ticket number.

Comments

Roberto Gerola’s picture

Roberto Gerola commented
Version: 6.x-1.9 » 6.x-1.x-dev

Every thicket is a node and has already an unique id, the nid.

I could add it to the view and make a search field for it.

xmacinfo’s picture

xmacinfo
he/him
Primary language French
Location Canada
commented

I guess node ID is fine. We just need to display it since we want to reference this number in our communications with our clients.

So if you can add it to the view (read only) and make it searchable!

I guess we could also add IDs to Projects as well.

KrisBulman’s picture

KrisBulman commented

+1 for ticket numbers & ticket # search field.

Magnity’s picture

Magnity commented
Component: Code » Storm.module
Status: Active » Fixed

This is now achievable using views.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.