We have a problem with new members that overwrite old members profile_values (and probably even user_rules) when they register.

This has happend five or more times in a living site with 500 members.

Does not have any clue how to reproduce the error, nor how to prevent this to happen again.

Comments

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Priority: Critical » Normal

Certainly when this happens it is a "critical" problem, however, this does not seem common and does not seem repeatable, so I'm mnoving the priority to "normal".

Have you tried upgrading to 4.6.5? Did that help?

How do users register on your site (i.e. for themselves, with admin approval, admin registration of users)?

Do you have users that frequently use the same computer?

How many users have the right to edit user profiles?

Dublin Drupaller’s picture

Dublin Drupaller commented

quick (wild) guess to what might be the problem:

check the sequences table in your database and make sure the last UID (user id) is equal to the last registered user.

It's stored in the SEQUENCES TABLE -> users_uid

I had a similar problem a while back...after I manually imported some users into the database..and didn't know about the sequences table.

It's just a wild, shot in the dark guess..but thought I'd mention it in case the user IDs aren't in synch for some reason.

Dub

Zen’s picture

Zen commented
Status: Active » Closed (fixed)

This is very likely - as DublinD suggested - a case of mangled sequence IDs. Either way, no response from user + no other similar reports + unlikelihood of issue = mark as closed.

Please reopen this issue if need be, and provide more information as and when you do so.

Thanks :)
-K

kreawit’s picture

kreawit commented
Version: 4.6.3 » 4.6.5
Status: Closed (fixed) » Active

Yes with 4.6.5 the problem are still there. Critical? - well it happens once or twice a week, more than 20 times since the first report. I will have an eye at the counter.

Zen’s picture

Zen commented

Please check your sequence tables etc. as DublinDrupaller suggested. It is very likely that this is an issue with your database.

Cheers
-K

magico’s picture

magico commented
Status: Active » Closed (fixed)

Seems to be an one user problem.