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Mollom: I keep seeing Error -110 from http://

Project:Mollom
Version:6.x-1.10
Component:Code
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

Hi,

I keep seeing the following in my logs, right after this issue cron jobs also display as failed or stuck, I keep seeing the same error even after Cron runs successfully. Does the cron job failing have anything to do with mollom and what's error 110?

Error -110 from http://82.103.131.136: Connection timed out - mollom.getImageCaptcha -

Array
(
    [author_ip] => 208.36.144.10
)

Comments

#1

Status:active» fixed

Fixed!

#2

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

#3

HI,
I am getting the exact same error

Error -110 from http://174.37.205.152: Connection timed out - mollom.getImageCaptcha -

Array
(
[author_ip] => 89.151.84.35
)

I am running D6 + latest Mollom CVS

Any ideas?

#4

Same thing here but for Mollom 5 - 1.7.

Error -110 from http://88.151.243.81: 110 Connection timed out - mollom.getImageCaptcha -
Array
(
[author_ip] => 81.246.127.226
)

#5

Category:support request» bug report
Priority:normal» critical

Marking as critical bug because several users complain it is not possible anymore to register because Mollom captcha is never accepted.

#6

Status:closed (fixed)» active

#7

Status:active» postponed (maintainer needs more info)

This probably means that your server cannot make outbound requests. The error handling has been improved in Mollom 6.x-1.8 and above, so upgrading is highly recommended.

#8

Status:postponed (maintainer needs more info)» fixed

No response in over two months. Marking as fixed.

#9

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#10

Status:closed (fixed)» active

I'm on 6.x 1.10 and still seeing this error in my logs.

#11

Version:6.x-1.6» 6.x-1.10

Still seeing this error. Here's more from my log:

Error -110 from http://174.37.205.152: Connection timed out - mollom.getImageCaptcha -

Array
(
    [author_ip] => 67.195.115.248
)

Changed version to 6.x-1.10 because I am experiencing these errors on the new version of this module.

#12

Priority:critical» normal
Status:active» fixed

We made some changes to our webservers so this should now be a lot better. Reopen if this is still a problem.

#13

Priority:normal» critical
Status:fixed» active

My log today is filled with pages and pages of the following:

Error -110 from http://174.37.205.152: Connection timed out - mollom.getImageCaptcha -

Array
(
[author_ip] => 64.94.67.203
)

#14

@Dries

Mate could you be kind enough to tell me what this error really means? Am I loosing any comments?

#15

It means we couldn't serve a CAPTCHA because of a network error either on our side, or on your side.

You're not loosing comments depending on how you configured the Mollom fallback strategy. Check your Mollom settings.

We'll investigate the time-outs because those shouldn't happen. It might not something on our side though.

#16

today same error on my site with last version of drupal and mollom
I use ajax comment too

Error -110 from http://174.37.205.152: Connection timed out - mollom.getImageCaptcha -
Array
(
[author_ip] => 82.243.49.92
)

#17

Status:active» postponed (maintainer needs more info)

Setting as needs more info. Most likely an infrastructure issue and Dries is best to investigate 'em.

#18

Hi Dries,

Thanks for the response. Happy new year.

If the fallback strategy is to allow all comments including SPAM, then it's not much of a strategy, nor a solution. Can't risk allowing spammers to have a free hand when Mollom servers are down.

#19

Status:postponed (maintainer needs more info)» fixed

Marking as fixed for now, as the server-side issues seem to be resolved.

Further, technical investigation for the client-side happens in #507896: XML-RPC communication errors are not properly caught (What does Error -60 mean?)

#20

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#21

Status:closed (fixed)» active

Pages and pages of my logs are filled with the following today:

Error -110 from 'http://174.37.205.152' for 'mollom.getImageCaptcha': 'Connection timed out'
Data:

  author_ip = '1.......0'
  ssl = false

#22

Now seeing the following errors on my logs, possibly related to the same issues the Mollom servers are experiencing these days.

All servers unreachable or returning errors. The server list was emptied.

#23

Priority:critical» normal
Status:active» postponed (maintainer needs more info)

@HS: Do you still experience this issue? We had a temporary server hiccup in the past days, but that should be resolved by now.

#24

I just got this error this morning, running on 6.x-1.15.

Type mollom
Date Wednesday, December 8, 2010 - 1:42am
User Anonymous
Location http://mysite.com/user/register
Referrer
http://mysite.com/user/register
Message
Error -110 from 'http://174.37.205.152' for 'mollom.checkContent': 'Connection timed out'
Data:
  post_body = 'tokrenttt'
  author_name = 'tokrenttt'
  author_mail = 'tokrenta@kiralikaraclar.org'
  author_ip = '78.160.30.198'
  session_id = ''
  checks = 'spam'
Severity debug

#25

Not seeing the errors these days.

#26

Status:postponed (maintainer needs more info)» fixed

OK, I'm going to mark this issue as resolved now.

It is possible that this message is getting logged from time to time (for example, one of the Mollom servers is being restarted), but the client-side server fallback handling that is implemented in the module should automatically resolve the issue by skipping to the next server in the known server list.

#27

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#28

This looks good - I haven't seen the errors in a few days. Thanks!

nobody click here