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Ipod Iphone MOV format doesn't work on iphones.

Project:CDN2 Video
Version:6.x-1.1
Component:Code
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

Videos encoded using CDN2's Ipod Iphone MOV format are not playable on iPhone.

Comments

#1

If this was broken, it may have been fixed - I'm able to get iPhone video to play beautifully after transcoding.

Is the video player area appearing, but just not playing, or is it not showing up on the page at all?

If the latter, it may be that the "view" permission isn't set for that format for the account.

#2

I was seeing a broken player... a specific iPhone UI element that says "video is here but not for you!"

I'll try it again this weekend and change the status of the issue if it's fixed.

#3

I'm guessing you were being facetious about the wording - I could not find any text like that anywhere in their code. : )

#4

Is this still an issue? I cannot replicate.

#5

Status:active» closed (fixed)

Closed automatically 2 weeks no activity

#7

Priority:normal» critical
Status:closed (fixed)» active

This is still an issue.

I transcode video with ipod/iphone mov setting... view it on an iphone and it shows the standard quicktime block with a playbutton with a big cross through it.

It's not a permissions problem, the format is wrong, perhaps it's the server hosting it? Perhaps it's codec problem? I've no idea.

Weird considering i'm uploading .mov files in the first place. The test files are intended for use in VJ software, perhaps that format does something weird to the transcoder? Perhaps it's not really processing it fully because it's a mov to start with?

Enabling the iphone safari developer output tells me

"Quicktime: The server is not correctly configured" is that my server or cdn2 server?

Would be handy if it worked

#8

ok, i've just uploaded a video taken on my iphone, it doesn't playback on my iphone after transcoding, and i get that same error:

"Quicktime: The server is not correctly configured"

#9

Priority:critical» normal
Status:active» needs review

Everything was completely broken at cdn2 yesterday - i think they must have been switching over to something new, and much better.

Iphone movs now work perfectly, changing status to needs review so that someone can double check.

#10

Status:needs review» fixed

marking fixed, let me know if this is still an issue.

#11

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

#12

It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks
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