Downloads
Download tar.gz
24.8 KB
MD5: fc8b617b25f6448c527772a217ee9c3e
SHA-1: 684863db8645ede0d7e29b0cbd3a221643ce40bd
SHA-256: a371e1b0f862c6bb732252b003533750c0c18b7fd45c2cbd76d6afe8959c1284
Download zip
28.54 KB
MD5: 1c0dbe3ffe649f92a8ec7dae7557c2fa
SHA-1: 1673f9b1a0485320769745f02cf9cba629672353
SHA-256: 87ff38281044eb405369b85448ae1cf38323c010f27e64b948df572e933ea0ad
Release notes
A simple helpdesk ticketing system with email integration.
Jobtrack offers the following features:
- Unlimited number of clients, each with their own configuration and only able to view their own tickets
- Notification system, can auto-subscribe one or more users to tickets (a per-client configuration)
- Email ticketing support, replies to notification emails will update ticket (users can be auto-created if necessary)
- Users can quickly and easily unsubscribe to notifications by clicking a link found in each notification email
- Tickets can be assigned to a user (and users can view all tickets assigned to them)
- Tickets support states (new, active, pending, closed, etc) and priorities (low, normal, high, critical, etc)
- Tickets are nodes, ticket updates are comments
Supporting projects: Jobtrack SMS.
The development of this module is sponsored by Tag1 Consulting, Inc..
