By ahashim on

I have a big problem.
Many users after registration didn't got the password on thier mails, after while i discovered that the mails sent from the site detected as SPAM.
Not all mail servers do that and not all users !!
May be a problem in my server! or problem in Drupal.
How can i know that my server is not blocked?
and is there any suggestion if there is a problem in Drupal?

Thank you.

⋅ Categories: Drupal 4.6.x

Comments

heine’s picture

heine commented

Make sure you set an emailaddress (e.g. info@example.com) in Admin->Settings.

You can check if your mailserver is on a blacklist via:

Spamhaus (www.spamhaus.org)
Spews (www.spews.org)
DSBL (www.dsbl.org)
MAPS (www.mail-abuse.org/rbl/)

There is only so much you can do on your side. You may want to display a message after registration that a mail has been sent and if it's not received the users should not forget to check his spamfolder.

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ahashim’s picture

ahashim commented

Thank you for your reply
my mail is info@egjug.org

the mails server is not in blaklist !!

I know that i can tell users to check thier mails but the best is to solve the problem !

i hope that anyone can help

Thank you alot
--
Ahmed Hashim
www.egjug.org
Egypt

killes@www.drop.org’s picture

killes@www.drop.org commented

You first need to find out what the problem is, ie why a specific mailserver thinks Drupal's mail is spam. There are about a zillion possible causes and without access to that server's logs we yre unlikely to find a solution.
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heine’s picture

heine commented

You may not be the problem. Since you don't have control of the many different spamfilters users employ, you may not be able to solve the problem.

I just checked the headers of a drupal generated message and they are relatively clean. You may want to check a spam-assasin report on such a tagged mail to see what more you can do.

The only other thing coming to mind is to add a name on the from address; absence of a real name will yield 0.3 spampoints (test: NO_REAL_NAME)

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ahashim’s picture

ahashim commented

you mean info@egjug.org, the Name is EGJUG, i think drupal uses it as it is the site name is the setting.

how can i change it? from the mail module? or from core?

thnx
--
Ahmed Hashim
Egypt

heine’s picture

heine commented

I don't get the sitename automatically so I changed the email adres in settings.

For you it should be

EGJUG <info@egjug.org>

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ahashim’s picture

ahashim commented

yes
this is the current mail address and name.
any problem in it?

--
Ahmed Hashim
Egypt

ahashim’s picture

ahashim commented

Sorry i got you
i changed the Site Name from EGJUG to "EGJUG| Java Experts"
will it make change
thnx tooo much
--
Ahmed Hashim
Egypt

heine’s picture

heine commented

I didn't mean the site name in settings but the emailaddress. When you change the emailaddress to Name posts from drupal to users will have a From: Name <user@example.com> instead of From: user@example.com in their header.

This saves a few points in some spamfilters.
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natureday’s picture

natureday commented

I almost had trouble receiving my log in mail.
I just set my mail filters on a lower setting.
Anna

Make the world a little bigger http://www.natureday.com

heine’s picture

heine commented

Forgot a code-tag:

"to Name posts" should read "to Name <user@example.com> posts"

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sepeck’s picture

sepeck commented

you have no reverse DNS set for your server
http://www.dnsreport.com/tools/dnsreport.ch?domain=egjug.org
so that is another scoring point.

You may also want to read up on SPF recoreds: http://postmaster.aol.com/

-sp
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