Feedback doesn't show up in a good spot
| Project: | Feedback 2.0 |
| Version: | 6.x-2.0 |
| Component: | User interface |
| Category: | bug report |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | reviewed & tested by the community |
I'm a newbie, apologies in advance.
I'm trying Feedback 6.x-2.0 on my D6.9 system. With both the built-in themes Garland and Chameleon it seems like the Feedback link shows up in a not-good spot.
With Garland, the [+] Feedback link shows up about an inch (72px) from the bottom of the browser window(fine) and about an inch from the right hand side of the browser window (not so good). When I click the + to display previous comments, the box displaying the comments in then about two inches from the right - and the comments are truncated. (The comments are all fine if I display them in the Admin screen. )
With Chameleon, the results are very similar, except the initial [+] Feedback starts about two inches from the right-hand side of the window, and stays that way when I expand the window.
I have a customized theme and the results are weirder and different, but I'll mark that as up as a fault with my custom theme until I understand how to make Feedback work smoothly with the built-in themes.
Can I set the [+] Feedback link further to the left so the messages don't get all truncated? What's an easy way, I'm a CSS dummy?
BTW, I tried this with both IE7 and FF3 and the results were the same.
Thanks so much for your module and your help.
#1
Could you post a screenshot of Garland/Chameleon, please? I cannot replicate this issue.
#2
Hmmm, since this was posted I've updated to Drupal 6.10, and the results seem slight different, but still I'm seeing a problem.
#3
Feedback1 shows the control on the page, about an inch from the bottom and about an inch from the right.
Feedback2 shows after I have clicked on the +, it has move about two inches from the right and an appropriate amount from the bottom.
Feedback3 shows the real problem - as I'm typing data it doesn't autowrap or scroll or whatever - whatever I'm typing just goes offscreen to the right.
Feedback4 shows the results after I have submitted the typing, and view it. It shows all the text (along with mistakes I made because I couldn't see what I was doing).
#4
Something screwed up the attachment links:
http://drupal.org/files/issues/feedback1.gif
http://drupal.org/files/issues/feedback2.gif
http://drupal.org/files/issues/feedback3.gif
http://drupal.org/files/issues/feedback4.gif
#5
Please test attached patch.
#6
I'm chagrined to admit that I don't know how to apply a patch. Can someone point me to some instructions? Thanks.
#7
See http://drupal.org/patch/apply
#8
Any updates?
#9
Sorry for the delay. I applied the patch, and that seemed to go ok - it changed feedback.css and feedback.js. But the results weren't good - looks different than before, but not useful. Also, looked different in each browser I checked (IE7, FF3, and Chrome), but not very good in any of them.
I think I'm going to quit using this module for now, so if I'm the only one noticing a problem you can mark the case closed. Thanks for working on the patch, I hope it will help somehow.
#10
Steve
Actually I am experiencing the same location issues with a Drupal v5.18 site and a custom theme. The Feedback + shows up in the lower right side of the screen and overwrites the content on the page.
Possibly this is the wrong module for what I need. I am looking for a Feedback or Suggestion box that can be linked from the Navigation Menu
#11
In my poking around, this issue is caused by the textarea being set to the default number of cols (60). However, the the feedback box can only handle 20 cols. Here is a much simpler patch that just sets the width of the textarea to 20 cols.
#12
Tested, works fine. You could probably increase the size a couple more characters to make it more symmetrical in most cases, but I have no problems with this being committed (as if I get a say anyway) as it's a simple FAPI change and not life-threatening in any case.