Hi,
I have two almost identical sites, a development site and a test site. The development site is hosted on localhost (windows) and the test site on a shared host (linux). I've installed flatcomments on both. It works well on localhost but not on the other. I've checked the modules list and the module is enabled.

What should I be looking for?

thanks

Comments

heine’s picture

Did you configure the setting for content types? Also be aware that the setting is not retro-active, and only applies to new comments.

lilon’s picture

Great, thanks, its the comments setup for content type. Great flexibility! But quite well hidden and I propose mentioning it on the flatcomments project page.

thanks

heine’s picture

Status: Active » Fixed

I thought I added this to the README.txt after I had to read back my own code to find the configuration location. I just checked and it is still in the README :).

clearbrook’s picture

@Heine:

Yes, it is in the README.txt file. However, it is cryptic. The ambiguous description took a lot of work to interperete for me. Obviously, I did get there, but it was tedious.

My suggestion? Add path name, like: http://www.homeintheheavens.org/admin/content/node-type/forum and specify that at that page there is the "Comment settings" section and that there you can select a "Default display mode"

Alternatively, and possibly better, replace steps 1., 2. and 3. with steps like these:

(I am a noephyte, but I can find this first one below in the left sidebar, at least until I do something stupid and turn it off. I think that is a fair starting place. You could skip this step number one for me and most people will assume it, but, if they can't get there, I think we can agree that it has become hopeless...)

1. Go to the "Administration" page.
2. Under the "Content management" section, choose the "Content types" link.
3. At the "Content types" page, you will see "Forum topic" listed, you want to edit that Content type. Click on the link that says edit.
4. Under the "Comment settings" section select a "Default display mode" of either "Flat list - collapsed" or "Flat list - expanded".

Now I am being somewhat extreme for a seasoned Drupal User. Some of them may get offended by seemingly 'talking down to them' and a few of them may actually say so. It is really quite simple: You are not talking down to them. You are addressing a General Audience and must do so at the lowest common denominator. They obviously are not in that category. Such truthful stroking of their egos should smooth any ruffled feathers. If it does not, Fugedaboutit, they are just wiseguy wannabees...

Most of this is just fleshing out steps 1. and 2. in your README.txt file. Just so people like me don't scratch their heads too much...

(heh)

BTW, I do find this to be a very useful module. Thanks!!!

;'{P

dragonwize’s picture

@lylemelford

It appears you are referring to my directions for the new version. They have changed with 1.2 and Heine did not write them.

My instructions:

1. Enable the module.
2. Edit a content type.
3. Under the "Comment settings" section select a "Default display mode" of either
"Flat list - collapsed" or "Flat list - expanded".

Like you, I strive to provide the clearest instructions possible for admins to use the module. However, as a module developer I have to assume some level of Drupal experience. Without that expectation we would be including "how to install Drupal" and "how to enable a module" with every module. Obviously that is not realistic.

If there is a direct path to page that needs to be taken care of I list it (check out my readme for the better_formats module). However, in this case there is not a direct link. Flatcomments works with ALL content types not just forum posts.

If the admin has gotten to the place that they have found a need for the Flatcomments module then I am making 2 expectations to make these instructions simple. One, that they know how to enable a module and, two, they know how to edit a content type.

You proposed instructions, while not bad by far, also assume they know how to enable the module. In fact your instructions are assuming they have the module enable already. So we are already down the same train of thought. Your instructions assume they have the forum module enabled and want to enable flatcomments on only that content type.

It appears that in your case that you are newer to Drupal and did not know what a content type is yet. Which is definitely a possible scenario but I think that the vast majority of users will have already that basic knowledge and so chose to simplify the instructions.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

clearbrook’s picture

Fair enough!