Hello everyone. I'm currently working on a club website that would be run by drupal. However, as I tried to configure SMTP Authentication Support (and sending a test email), the following message comes up:

"Unable to send e-mail. Please contact the site admin, if the problem persists."

After turning on the debugging features, the error appears as:

"SMTP -> FROM SERVER: SMTP -> FROM SERVER: SMTP -> ERROR: EHLO not accepted from server: SMTP -> FROM SERVER: SMTP -> ERROR: HELO not accepted from server: SMTP -> ERROR: AUTH not accepted from server: SMTP -> FROM SERVER: SMTP -> ERROR: RSET failed: "

Can anyone help me with this issue?

Comments

shmatty29’s picture

shmatty29 commented

Hi

I am also getting the same error in debug mode, despite trying 3 different smtp relays with full authentication.

SMTP -> FROM SERVER: SMTP -> FROM SERVER: SMTP -> ERROR: EHLO not accepted from server: SMTP -> FROM SERVER: SMTP -> ERROR: HELO not accepted from server: SMTP -> ERROR: AUTH not accepted from server: SMTP -> FROM SERVER: SMTP -> ERROR: RSET failed:

Can any one help....???

dinis’s picture

dinis commented

Is this related to the issue I've logged with 6.10?

http://drupal.org/node/421882

franz’s picture

franz
any
Location Montréal
commented
Status: Active » Postponed (maintainer needs more info)

Please, check with the latest versions of both Drupal and SMTP

Ifex’s picture

Ifex commented

This happened to me sporadically with Drupal 6.16 and SMTP version 6.x-1.0-beta4. I updated to Drupal 6.17 and will see if it happens again.

Ifex’s picture

Ifex commented
Status: Postponed (maintainer needs more info) » Active
franz’s picture

franz
any
Location Montréal
commented
Priority: Critical » Normal
Status: Active » Closed (fixed)

This doesn't seem to be a bug directly related to SMTP, maybe phpmailer? I'll close for now, as debug info does not point to the module itself...