Hi there

Failry new to this great module.

Set up a site with various catalog entries (eg. Bookcase, stools, tables etc) and that work fine. However, when I click on a catalog link whilst I can see the item description it does not show a thumbnail image. However, when I click on the link to find out more infomration it does show the product image.

So in summary images show on individual items (or products) but not in the catalog entries (see http://www.nick-over.co.uk/?q=catalog/12/bookcases as an example)

What am I doing wrong?

Thanks for your help

Comments

thill_’s picture

thill_ commented
Status: Active » Fixed

http://www.ubercart.org/faq/3743

You need to be running clean-urls for images to work.

mcjudd’s picture

mcjudd commented

Hi there

I have set the site to have clean urls - and I know that is working as you navigate from one non-ubercart page to another (eg. see http://www.nick-over.co.uk/about-nick). However, when I connect to say the catalog (eg. http://www.nick-over.co.uk/?q=catalog/12/bookcases) it shows a non-clean url.

Why is this ? Is there a separate element within the Ubercart that I have to clheck to make Ubercart urls clean?

Sorry if I am missing the point - just very new to this one

Thanks

Island Usurper’s picture

Island Usurper commented
Status: Fixed » Closed (fixed)

I don't see how that happens. Clean URLs are supposed to be a site-wide setting, and the catalog block is using the l() function like it's supposed to.

In any case, please post support requests to the Ubercart forums (http://www.ubercart.org/forum) as this issue tracker is for bug reports and patch development. It's possible someone else has run across this problem and can help you fix it.

wmfinck’s picture

wmfinck commented

mcjudd is not doing anything wrong, I too am having this same problem. My site's clean URLs are working. I have Drupal set to use private files (THAT might be the problem?). All images in Ubercart are working EXCEPT at the catalog page [http://siteurl/catalog] where the thumbnails are blank (blank squares of thumbnail proportion rather than the images).

I attempted to rectify by modifying the view uc_catalog_terms which generates the catalog page but whatever size I set the image field for, a blank box appeared (the link works as expected!) rather than the image. The size of the blank box changes accordingly with the image style selected.

wmfinck’s picture

wmfinck commented
Status: Closed (fixed) » Needs review

Here is a temporary URL to a site I am setting up which has this problem:
http://downey.plymouthny.net/catalog
I have tried all day to rectify this, and I searched the Ubercart site to no avail.
On the /catalog page, blank boxes rather than images appear in Opera, the blank boxes are hidden in Firefox and only Titles appear.
Thank you!

tr’s picture

tr commented
Status: Needs review » Postponed (maintainer needs more info)

@wmfinck: You're using Ubercart 6.x-2.0-beta2? It's highly unlikely that any problem you're experiencing is related to this three year old support request.

wmfinck’s picture

wmfinck commented
Status: Postponed (maintainer needs more info) » Needs review

Wow, I am using Ubercart 7.x-3.x-dev (on D7 of course) and I was so intent on trying to figure out the problem and find a solution, I never looked at how old this thread was! Thank you for answering, but yes, I am having this problem with the catalog.

wmfinck’s picture

wmfinck commented
Status: Needs review » Closed (duplicate)

Okay, my problem WAS caused by having Private File storage turned on, as I initially suspected. I do not know how to fix it, except by working around it, and editing the image field in the taxonomy term to use public file storage. Now the catalog page works, and it is not a big deal to use public file storage for the taxonomy, but it is just a work around and not a solution.

My permissions at the operating system level were set at 775 for the entire /sites/default/private folder, so I do not suspect a Linux permissions problem. I found another thread here where somneone else had this problem for product images (which I do not have).

Thanks for the great work done on Ubercart!

tr’s picture

tr commented
Status: Closed (duplicate) » Closed (fixed)