Under the "My newsletters" tab, if I tick and opt for both the options and then save, I am correctly informed that I have been subscribed for the news letters, but the boxes do not remain ticked, therefore there is no indication that I have registered.

Thanks
Stephen

Oh, I am running on Firefox 3.0.7

CommentFileSizeAuthor
#2 newstab.PNG93.82 KBspjsche

Comments

vm’s picture

vm commented
Status: Active » Fixed

Queue cleanup:

I just checked this and it seems to work perfectly fine now. Likely a bug after the D6 upgrade on d.o

If this is still an issue feel free to reopen.

spjsche’s picture

spjsche commented
StatusFileSize
new newstab.PNG93.82 KB

I am afraid it is still the same.
I have attached a screenshot.

Thanks
Stephen

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Status: Fixed » Active

I am changing the status back to active; although, I am not having this problem (and I have never had it), which could be related to the browser used.

vm’s picture

vm commented

As this is still a problem it may have to be moved to infrastructure for someone to take a look at what could be causing the issue. At this point I don't believe it's a user account problem and it doesn't seem to fit well in any of the other categories under webmasters.

I'm not seeing the problem with IE8.

spjsche, please inform what version of firefox is in use?

spjsche’s picture

spjsche commented

I am now on Firefox 3.5.2, I have reluctantly just tried ie8 with the same result.

Thanks
Stephen

vm’s picture

vm commented

very odd.

:quitely wonders if this is a permissions thing that I can set them and you can't:

vm’s picture

vm commented
Title: My newsletters tab tick boxes » When email address usese captial letters in user profile, newsletter checkboxes don't hold their setting.
Component: User account problem » Other

ok i figured out what the problem is. The use of capital letters in your email address.
OP was using Firstname.Lastname@HisDomain.com < note capital letters.

by removing the capital letters and replacing all with lowercase you can now set this coprrectly and all newsletters are appearing as checked.

A quick fix from a usability standpoint would be to add a note to to the email description that only lowercase letters will allow newsletters to be set correctly. However this is now looking like a bug.

Changing title to reflect problem.

vm’s picture

vm commented
Priority: Minor » Critical

also marking this as crital to get some eyes on it.

vm’s picture

vm commented
Title: When email address usese captial letters in user profile, newsletter checkboxes don't hold their setting. » When email address use captial letters in d.o user profile, newsletter checkboxes don't hold their setting.

title typo and clarification

vm’s picture

vm commented
Title: When email address use captial letters in d.o user profile, newsletter checkboxes don't hold their setting. » Capital letters in email field on d.o user profile prevent newsletter checkboxes from holding their settings
spjsche’s picture

spjsche commented

Yes, that's fixed it.

Thanks
Stephen

silverwing’s picture

silverwing commented
Status: Active » Fixed

Queue Cleanup - marking as fixed per #11

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.