Hello all when i try to edit a user i just get a enable rich text link which does not seem to do anything and the back button does not work either. As an aside i had a bunch of users added (without my approval) to this and another multiuser site on this server do you think the 2 are related? I have not updated since drupal 5.10 maybe a security hole or something seems like a java script but i do use tinymce so it could be that too.

Please help

Comments

vincent-liew’s picture

Hi,
Few questions for you:

1. Were you able to get the tinymce working before?
2. If you just installed the tinymce lately, this video might be a good help in term of understanding the tinymce installation process
http://www.videotutorialzone.com/content-management-systems/drupal/learn...

Please let me know how it goes.

Choong Hoong Liew

c0mputerking’s picture

tiny mce works fine just the edit user screen is borked

c0mputerking’s picture

This is where the edit a user link is taking me is this correct?

http://www.mysite.net/user/1/edit?destination=admin%2Fuser%2Fuser

vincent-liew’s picture

Yes, this is the correct link,
/user/1/edit?destination=admin%2Fuser%2Fuser

Did you go to link above from this URL?
/admin/user/user

I am just trying to understand the situation, I didn't see any "enable rich text" link in both
/admin/user/user page
and
/user/1/edit?destination=admin%2Fuser%2Fuser page
Can you provide more detail?
Thanks,
Choong Hoong Liew

c0mputerking’s picture

here is the actual link you can try it an see what i mean

http://surveillanceking.net/user/8/edit?destination=admin%2Fuser%2Fuser

vincent-liew’s picture

I am not authorized to access this link (Only admin can access this link). since I don't have admin access to your site (and I don't want to), if you can post some step by step screen shots of your problem and email to me (I have registered an account on your site, you can send to that email) , it will help me to understand the situation better.

Thanks

c0mputerking’s picture

here is the step by step no screen shots but good description
login as admin user
click administer >> users

This brings up a list of users one of which is your new user choonghoongliew.
When i click on the edit button at the right of the user or on the top of the page it takes me to a full white page with a small blue text link in the top left coner of the page. This link says disablerichtext and here is where the link tries (save link location) to go but nothing happens when you click on it.

javascript:mceToggle('edit-signature',%20'wysiwyg4signature

tinymce seems to be working ok for me everywhere else ie i can create pages and the like.

c0mputerking’s picture

did upgrade to 5.16 and still a no go also ubercart will not pull the addresses i have entered for the user I really hate having to enter all the address info every time i do a new invoice.

c0mputerking’s picture

Heh it started working weird the update must have slowly self healed things.

vincent-liew’s picture

Hi c0mputerking,

From your description, seems like there are some javascript from tinymce that is messing up your theme. (Without seeing the real screen shot, it is hard to troubleshoot). That's ok, let's do this.

Try the following steps:
1. Go to the modules page, disable the tinymce --- uncheck tinymce, and click "save".
Go back to the edit user link, see if everything is back to normal.

2. If step 1 does not works, keep the tinymce disabled, now, go to the theme page, change it to different theme.

Let me know how it goes from here.

Choong Hoong Liew