Ubercart Gift Certificate not granting certificate to recipient on order completion.

Hi there,

If you'd like to sponsor development that'd be great, but I know how important it is to get this running. Strange thing is, this module works fine on our D5 production environment. (We are running on the Dev version.)

When you look in Watchdog, do you see any errors pertaining to the uc_gift_certificate database table? My first guess is that there's something wrong with the table's schema, perhaps some code that is out of sync with the table's fields. I don't think that's 100% the case but it might be.

I will take a look at this on our live and test sites and see if anything jumps out at me. I'll also try it with the credit card test gateway to see if I can replicate your issue.

Thanks for reporting this.

One thing I just wanted to make sure of, you said that you added the "Email address" attribute, but did you also add the "Dollar Amount" attribute? That's the most important one. You'll need to also make sure it's called exactly that: Dollar Amount.

This should have been created automatically when the module was installed. If not that might be the problem. I'm working on a better way to implement this.

Wanted to post after doing some testing, I'm not able to reproduce your issue at this time, but again this is an existing instance of the module, and not a new install. I'll give that a shot next chance I get. Also please verify my question in #2, that you have included the Dollar Amount attribute in your certificate product.

Erik

Brilliant! Thanks for your work on this. Actually looking back at my work, I think it should actually be called "Certificate Amount" to differentiate itself from other attributes that might call for a "Dollar amount"... (it's been awhile since I've worked on this module, so please excuse my fuzziness in memory).

I'm actually confused as to whether or not the dev version that's on UC.org is the latest revision compared to my local copy. As soon as I can (I'm not in the office now) I will compare the two to make sure that I'm working on the newest code... because I would swear that I've already gone through these steps.

Again, forgive my haziness, been really busy (and I'm moving to a new apartment today) so the cards are not stacked in my favor. If this patch works for you, I will study it and make sure these fixes are kept in line with the latest dev version, and release a new beta if all seems to work.

Thanks again for your efforts.

I applied your patch, minus the one minor detail as I suspected: Changed "Dollar Amount" to "Certificate Amount". This is a change I had made before, but apparently had gotten lost during one of my CVS revisions (I had some trouble during a commit and had to go back a couple revisions).

The dev package should be posted shortly, please give that a try. I also will need to add an update() function to make sure that the attribute is called "Certificate amount" on current installs, although I'm a little hesitant to do that, since I would need to search for the attribute called "Dollar Amount" first. The trouble here is it's an ambiguous attribute, and the module would need to make sure that no other modules are using it as well - if they are then it would need to make an additional attribute instead. (Perhaps then it's best to add the new attribute rather than replace it?)

One item from your patch I left out, was the "Enter the SKU as GIft-Card or Gift-Cert" - this isn't necessary so long as the attribute called "Certificate Amount" is added to a product, hence why I am changing its name. If you've found that this is still a requirement I need to find out where this is being called, because in my current code I have removed any checking of the product SKU during the order completion process.

Thanks again for your help and please let me know if you find any more issues with the current Dev version.

Glad to hear it. I just committed the fix for that field. Feel free to continue testing and let me know if you see anything else amiss. I'll finish testing on my end and if everything looks satisfactory, will issue another release.

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Thanks for choosing this issue to spam!

I'm having the same problem - that gift certificates are not being issued to the recipient email. I've applied the patch but it doesn't seem to help.

Is the latest Dev snapshot supposed to have a fix?
It doesn't seem to work for me.
Installation seems fine and I added the product as per the instructions (added the three attributes), but when I go to order the product and set the status of the order to "payment received", the gift certificate is neither sent out, nor created.

Hi, sorry for the crazy delay. Haven't been keeping up on this module like I should be.

I'll take a look at the 5.x branch this week.

I'm having the same issue with trying this, the recipient receives no email upon order submission. Any suggestions or input on how I can get this to work?

Is the gift certificate created, but you don't get the email sent out? Is that right?

Yes that's right, its created but no email is sent out.

I tried the dev version just now, but it doesn't seem to add the third attribute "Certificate Amount." Any ideas on that? I've definitely updated the module, and reloaded things etc, but that attribute doesn't show up.