By schlonger on

Hi,

I have had a website built for my business (www.bhunted.co.uk) which involves users registering to use the service. When posing as a user, I did not receive the automatic 'welcome' email. The user settings at the back end are set up but I am unsure how the process works.

Do I need to set up an email address / mailbox within my host control panel and then link the two?

I am not technical at all so any advice is welcome.

Thanks

Tom

Comments

Rosamunda’s picture

Rosamunda commented

In theory the emails should be sent when people registers.
But sometimes Drupal won´t deliver correctely (it happened to me more than once), and I don´t know how to "check" if the email has been deliver at all.

Subscribing to this post.

vitis’s picture

vitis commented

My site's welcome emails stopped delivering to @comcast.net this morning. @live accounts receive sometimes. My hosted webmail accounts receive.

Comcast doesn't show that anything was ever sent.

Troubleshooting now. Will report when it is fixed. Hair falling out.

Related threads and stuff I've tried:

http://drupal.org/node/316287
http://www.ubercart.org/forum/support/14578/emails_stopped_sending_cart
http://drupal.org/node/660084
http://drupal.org/node/466072
http://drupal.org/node/243046

UPDATE: My email problem seems to be due to Comcast:

Mail messages going to @comcast.net go to the spam folder if the message body text includes my site name "mysite.org" . This includes links, email addresses, reply header, etc. My site is not on any blacklists. I do not send out unsolicited emails. My site does not contain info that would be blocked by anyone. I don't have any suspicious emails in my sent folder. I'm still waiting for a callback from Comcast to resolve this.

Rosamunda’s picture

Rosamunda commented

Is there a way to check the logs to see if an specific email is being sent?