I've noticed on my site that the index page will show one amount of time remaining, then when I click on that product it shows a reduced time. Earlier today, it gave me the reduced time then after a couple of seconds it changed to 'expired'.

I've checked my caching, F5'd multiple times, but it keeps doing this... any suggestions? Has anyone expereinced the same issue?

rmh

Comments

Garrett Albright’s picture

Garrett Albright commented

This sounds like a time synchronization issue; your computer's clock is ahead of your server's clock. Times are calculated on the server according to its clock, but if you go to a product page and you have the JavaScript-powered expiry time countdown enabled, that kicks in and starts calculating the time left according to your local computer's clock.

There's some more information about this in the README.txt file, and it may help you diagnose whether your server and/or your local computer has the time set incorrectly. If all else fails, you can simply disable the JavaScript countdown feature.

coloryan’s picture

coloryan commented
Status: Active » Closed (fixed)

Removing the javascript countown and it correct the problem. I'm in the UK, and the server is on the east coast. Breaks my heart to turn off that function...

Garrett Albright’s picture

Garrett Albright commented
Status: Closed (fixed) » Active

Hmm… Don't give up yet. I'll put an update in the next dev release which might be a bit smarter about taking into account a time zone difference between the server and the client. Please give it a try when it becomes available.

coloryan’s picture

coloryan commented

If it's the update from the other night... still no love.

coloryan’s picture

coloryan commented
Status: Active » Fixed

Working now as ordered. Excellent, thank you.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.