I tried to configure the CDN2 module for a drupal version 6.10, following the instructions from the CDN2 Drupal Users Guide with no problem, until I reached 'Configuring Formats and Players'. The problem there: I don't see any 'CDN2 Formats' option on top. The only options I see are 'CDN2 Settings' and 'CDN2 Workflow Settings'.

CDN2 Modules installed:
CDN2 FlowPlayer 6.x-1.1
CDN2 Video 6.x-1.1

CDN2 ID and Key already supplied
jQuery Update 6.x-1.1 (required), using minified compression.
Using jQuery UI 1.7.1

Am I missing something?

By the way, I debugged the drupal variable 'cdn2_allowed_presets' and found it empty.

Comments

franravi’s picture

franravi commented
Status: Active » Postponed

Seems this problem may be related to Crypt_HMAC not installed correctly. I will try to install that requirement first and test again. If it works, I will close this issue. Meanwhile, I will just postpone it.

franravi’s picture

franravi commented
Status: Postponed » Active

I just activated the request, we checked the requirements and they are all fine. I am still hanging with no solution. Seems like the module doesn't find any video format to display.

kylebrowning’s picture

kylebrowning commented
Status: Active » Fixed

Check version 1.4, we removed the dependancy for HMAC, if you are still have issues, please reopen this ticket.

Also check the dev version when it is rebuitl as we have added some checking for various functions to insure this module will work with dependency's.

franravi’s picture

franravi commented
Priority: Normal » Critical
Status: Fixed » Active

I see this module is up to version 1.5.

We tried with that one, but see no change at all. As you suggested, we installed the .dev version of the module, but still not a change (or even a debug message).

I will set the thread status active again. We really need to have this module working soon, so I set the priority to critical. If you need any more info for checking this problem out, feel free to ask us.

Thank you for your time.

kylebrowning’s picture

kylebrowning commented

put phpinfo(); in a block or on some page and see if SOAP is installed correctly.

If it is, let me know

franravi’s picture

franravi commented
Status: Active » Fixed

We did a full uninstall (including file deletion), and tried a new installation of the dev version. The option now is there, we tested the module, and it worked really fine. Nice module.

Thank you for all your help.

kylebrowning’s picture

kylebrowning commented

Awesome, I wonder what it was :(

kylebrowning’s picture

kylebrowning commented
Status: Fixed » Closed (fixed)
garethx’s picture

garethx commented
Priority: Critical » Normal
Status: Closed (fixed) » Active

I don't see a formats page link either. I tried uninstalling the module, deleting and re-installing after reading the above but with no luck. Any ideas what I can do to get this working?

franravi’s picture

franravi commented

Sorry for taking so long to answer you. If you are still having troubles (and for anyone else that may need help on this issue), my suggestion:

- Make sure all requirements are met. Some of the requirements (outside of drupal system) may not be the most recent version. I am not sure if it is a good idea to use the most recent version in every case, so I make sure to use the cdn2 suggested version.

- Update up to the most recent version of the cdn2 module. Same for drupal core.

- To see the video format option tab, make sure you are user 1.

Up to this point, things didn't worked for me when I initially reported this issue. But when I did a full uninstall, things worked out. I believe that my error was one of the previous steps done incorrectly, but I wasn't sure which one.

IncrediblyKenzi’s picture

IncrediblyKenzi commented

Also, if you have an empty list of presets (this can be caused by inability to access the CDN2 service via soap), you may try going to admin/settings/performance and clearing cache. Then hit the presets page again and it will try to re-fetch.

We'll attempt to address this in a future release of the module.

Cheers,
-=Aaron

IncrediblyKenzi’s picture

IncrediblyKenzi commented
Status: Active » Closed (fixed)

No feedback received. Marking closed.